Question about GE 36 in. Profile JGP963 Stainless Steel Gas Cooktop

1 Answer

I have a GE JGP963 gas cooktop. When you turn the knob the igniters come on all the burners. The spark is good. This works on all knobs. But what happens is that it will not light. It appears there is no gas flow? When you turn any burner on the sparks turn on but it wont light, I try lighting it while its clicking with a lighter and it still wont light. If you turn any of the knobs past the ingition area to the on area and then back to ignition it will light. So it appears the gas is not coming on while it is in the ignition area. It must be something with the gas? It does not appear to be spark problem. Please help I cant figure it out.

Posted by on

  • pauljr672 Sep 12, 2010

    There is no problem with the gas supply I checked that. When I turn the knob all the way on the gas flows no problem. I can light it with a lighter. It is only when it starts that the gas flow does not happen. If I turn it to lite it takes almost 30 seconds for the gas to start flowing then it will start. I tried to hold a lighter to it during that time and it would not light. The gas does not flow during this period. Is there a switch or something that activates the gas to start coming out? It finally does come on and the flames are great. Great flow. Its just slow to start flowing the gas. Maybe some type of regulator?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 494 Answers

Hello, Is this a new unit? Is it still under warranty? Has it been recently worked on or converted to another type gas? I'd call the manufacturer (or the company that installed it) and have them send out a qualified technician to fix it. Are the burner flames a nice even blue color? Can you adjust the flames from high to simmer without them going out. If it was converted to another gas type, it's possible the wrong size orifices were put in or possibly that it needs to be converted because it is a natural gas unit that should be changed to propane, or vice-versa. Also be sure the appliance regulator was switched over to the correct type of gas. These are just a few ideas that come to mind. Let me know if any of these apply. Douglas

Posted on Sep 12, 2010

  • pauljr672 Sep 12, 2010

    Douglas thank you. The stove is 8 years old. Has not been worked on at all. Just happened overnight? Runs on natural gas. The flames look uniform and blue. Yes you can adjust the flames from high to simmer no problem.

  • Douglas Jensen Sep 12, 2010

    OK, if it's an older stove and it's the same problem with all the burners, maybe it's a gas pressure problem. Are you having any issues with your other gas appliances? if not, this appliance has it's own appliance regulator under the top, so the stovetop may have a faulty one.
    I am assuming nothing was spilled on the stovetop prior to this strange occurrence. Douglas

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a GE 36" Profile Gas Cooktop JGP963 and when i light one of the burners, it trips the GFCI , main breaker and a little fire ball comes from under the knob. what could cause this?


IT SOUNDS LIKE YOU HAVE A SHORT IN THE IGNITER. YOUR COOKTOP SHOULD BE ON A DEDICATED CIRCUIT AND NOT A GFCI. YOU MIGHT HAVE TWO CIRCUITS TIED INTO THE SAME RUN. POPPING THE GFCI AND THE MAIN BREAKER IS SUSPECT. THE GFCI SHOULD SHUT DOWN THE CIRCUIT WITHOUT POPPING THE MAIN. THIS IS PROBLEM THAT SHOULD BE LOOKED AT BY AND ELECTRITION.

Apr 04, 2013 | GE 36 in. Profile JGP963 Gas Cooktop

1 Answer

My GE Profile propane gas cook top was just installed yesterday. When I go to turn on one of the burners, all of the ignitors click. This can't possibly be normal. Anyone else have this issue?


Yes, thats okay when you turn the knob voltage gets sent to the spark module, Then the module sparks all the burner igniter. And frame ignition only happens on the single burner of the knob you turned that sends gas to the burner associated with that knob.


Please rate me a "4" if this information was useful.

Dec 14, 2010 | GE Profile JGP636 Gas Cooktop

1 Answer

R rear burner not sparking


Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

May 02, 2010 | Dacor Preference SGM365SS Gas Cooktop

1 Answer

The igniter on the right front burner of my GE Gas cooktop does not work....I must use a lighter or match to ignite....What can I do? There is no clicking sound when I turn on the burner?


all burner igniters work at the same time - you may have a faulty electronic spark unit. change the spark unit. go to repair clinic dot come for the unit. also would be wise to check the ingniter start switch on the gas burner control knob

Oct 17, 2009 | GE 36 in. JGP628 Gas Cooktop

2 Answers

I have a JGP636 or 960. One burner won't do


When you turn the burner knob on does the igniter click and turn off on it's own when the flame ignites? If it does then it has flame rectification. That means it can sense when the flame is on. Or does it click when the knob is in the light position and not stop until you move the burner knob? Then this is standard ignition. If it is standard ignition it sounds like it is the igniter switch built into the burner knob might be defective. Are you able to turn on any burner knob and when they are in the igniter position do all the electrodes spark or just the burner that you are turning on? If they all come on then they are wired in a series. If they are wired in a series do you get a spark at the electrode of the problem igniter? If so you can turn on one of the other burners to ignition position then while it is clicking turn on the problem burner to light it. If the cooktop uses flame rectification then there may be a problem with the switch built into the burner knob or the flame rectification sensor for that burner might be bad.

Sep 29, 2009 | GE Profile JGP636 Gas Cooktop

Not finding what you are looking for?
GE 36 in. Profile JGP963 Stainless Steel Gas Cooktop Logo

307 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Cooktops Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

yadayada
yadayada

Level 3 Expert

75197 Answers

Jim London
Jim London

Level 2 Expert

257 Answers

Are you a GE Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...