Question about Tomtom One Europe v2 GPS Receiver

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WILL NOT TURN ON

WE HAVE NOT USED TO TOMTOM FOR OVER 2 MONTHS .DO YOU THINK THAT WE DID TO RECHARGE THEBATTERY?

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Hello LUCKYPURPLE,

The problem could be either with the charger, the battery inside of the GPS, or could be a more serious hardware failure.

You don't mention what method you are using to charge the GPS. Most GPS units can be charged three different ways: connection to the cigarette lighter / accessory jack in your automobile, connection to your computer via a USB cable, or from an electrical outlet using an AC adapter. To determine if the charger is at fault, try charging the unit using a different method. For example, if the GPS turns on after charging in your vehicle but not after connection to your computer, the problem likely lies with the USB cable or port.

If the unit does not turn on regardless of what method you use to charge it, then you likely either need to replace the internal battery or have the unit serviced by a knowledgeable technician.

Best regards,
Ken
Go Ahead. Use Us.

Posted on May 14, 2008

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