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My daughter accidently set a lock passcode for itouch...now nothing works! we cannot reconnect to itunes and touch screen is frozen with the pic of iktunes and usb cable..cannot slide to power off or cancel Please help

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Go to limera1n.com download for Mac/Windows, save to desktop, click run, follow instruction on screen and click ok and wait

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Goto the website http://www.felixbruns.de/iPod/firmware/
and download the selected firmware for the ipod touch model you have. if your unsure if the model / type you can goto http://www.felixbruns.de/iPod/firmware/#
and type in the last 3 numbers of your serial number to find out

if you want to downgrade or upgrade, choose the firmware you want to downgrade to, then go to itunes and shift-click on restore and choose the firmware you want to change to. this will restore your ipod

Posted on Sep 12, 2010

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1 Answer

Itouch disabled


When your iPod Touch displays a message telling you to connect it to iTunes, it may be in recovery mode, or have been disconnected in the middle of an update.
To get rid of the screen, you must reset your device. If in passcode mode, an iPod Touch must be manually unlocked or fully restored to get back to the home screen.Forcing a Reboot
When your iPod Touch is stuck on a screen that is instructing you to connect with iTunes, a normal restart will probably not work, as the hard drive has become frozen.
You can still, however force the iPod to reboot using a process called resetting.
To reset an iPod Touch, hold down the "Sleep/Wake" and "Home" buttons at the same time until an Apple logo appears, indicating that the device is rebooting.
When an iPod Touch reboots, it always goes back to the lock screen. Passcode mode will still be enabled.

Unlocking With the Passcode
If you know the passcode for your iPod Touch, slide the "Slide to Unlock" arrow and then enter your code on the next screen.
Upon entering your password, you will be directed to the device's home screen. If you enter the wrong password too many times, it will become disabled temporarily.
The iPod Touch can also be set to erase all content after 10 incorrect passcode attempts if you previously enabled this feature, don't attempt more than 9 entries.


Unlocking Without Passcode If you have forgotten the passcode to your iPod Touch, the only way to unlock the device is by restoring it.
Restoring an iPod Touch returns it to the factory settings, meaning that any settings, applications or music you added to the iPod are removed.
Once the device is restored, you can re-add your downloads and other information using the backup copies in your computer iTunes program.
The passcode setting will be disabled unless you manually enable it again.

Consideration

If you don't have a backup of your music and applications in iTunes on your computer, you can also download another copy from the iTunes Store or App Store on your device after a restore.
Any photos that are deleted during restore, however, will be lost forever if a backup does not exist.
Always back up your information via sync on a regular basis to avoid this problem.

Nov 05, 2013 | Audio Players & Recorders

1 Answer

Frozen on connect to itunes


Disconnect the Touch from the PC and then hold down the Home button and Sleep button (on top) and keep them down until the Touch restarts.

See if this helps.

Meanwhile, restart your PC and then open iTunes again. Make sure it is working and then connect the Touch.

For more info see this Apple article.

regards

Aug 16, 2009 | Apple iPod touch

1 Answer

My IPOD touch is locked and my daughter forgot the passcode. We don't have access to the computer with the original itunes. The IPOD says to connect to itunes. itunes says it cant connect because there...


all you hv to do is go thru the earlier posts with the same problem....anyways here's the solution again...
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.ht1808_01.jpg
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
    ts1275.png
    ht1808_02.jpgIf you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Aug 15, 2009 | Audio Players & Recorders

3 Answers

Ipod touch 16gb, passcode forgotten screen reads disabled.


well you can conpleatly restore it by no luging it in and holding the power buton for 3 seconds then with out leting go of the power buton hold the home buton for 10 seconds then let go of the power buton and just hold the home buton for a further 30 seconds.....

after you have done this plug it in to your computer with iTunes allready running and a icon should say unresponcive ipod or somethin along those lines just click RESTORE

hope this helps

dale gough

Jul 21, 2009 | Apple iPod touch

2 Answers

I have the same problem. My ipod is frozen on


this not for the itouch? try holding circle then menu

Jul 13, 2009 | Apple iPod touch

1 Answer

My itouch screen is frozen and I cannot unlock it.


plug the usb cable from your computer to your itouch. then use itunes. itunes will do the job automaticly.

Jul 10, 2009 | Apple iPod touch

1 Answer

Enter passcode screen is on, unable to enter code, appears frozen


you can fix it by restoring it in iTunes.
Here is a way to put it in recovery mode.
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Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

Jun 10, 2009 | Apple iPod touch

3 Answers

ITouch screen frozen on USB and ITunes


ipod touch only reads apple's usb cord are you using apples usb cord

Jan 11, 2009 | Apple iPod touch

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