Question about Plantronics Discovery 975 (8164001 P) Bluetooth Headset
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Posted on Jan 02, 2017
Sounds like you have a bum unit. Plantronics gives a 1 year warranty with every wireless product, I'd send it back.
Have you made sure that you're turning it on correctly? You push the call answer button and hold it down for about 3 - 5 seconds before it turns on, until the blue light turns on. Make sure that you don't hold it longer than that or it will go into pairing mode.
Posted on Apr 28, 2009
It sounds like you're still in pairing mode (and not paired) if the light is flashing white/red. Take a look at the following link on pairing instructions:
Plantronics Discovery 975 Pairing
If it continued to flash white/red and not pair, you may have a defective unit. Contact where you purchased the unit for a replacement or call Plantronics at 1-800-544-4660 x 5538.
Good Luck from Headsets Direct!
Posted on Apr 18, 2011
Two things need to happen in order to pair your headset to your phone. The headset needs to be in pairing mode and the phone needs to be able to see and save the headset as a connection. To make this happen you need to change the settings in the phone to first allow the connection and then put it into the seek and find mode. When the phone is in seek and find mode, you put the blue tooth in discovery mode at the same time and you should be able to pair them. To put your bluetooth in pairing mode, press and hold the power button and turn it off. Then press and hold it to turn it on until the light come on. you should see a blue light that is on for a bit and then turns off. Press the power button again and this time do not release until the headset starts blinking red and blue. when its blinking red and blue release the button and sit it down near you. leave it on and blinking until finished. now follow the instructions listed below to turn the bluetooth option on and get your phone in discovery mode:
First select a 16 passcode for remote sim card access.
Press options - then new paired device and the phone will search for bluetooth devices.
if your phone picks up other bluetooth devices before it finds yours, press "more devices" until you see the name of your headset.
when the phone finds your headset - select it and press yes for auto connection.
Then select set as authorized and you are done!
You can find these instructions on this link:
Posted on Apr 20, 2011
Sounds like you have a defective headset. You'll need to return it to your retailer, or call Plantronics at 800-544-4660 x5538 for warranty replacement. If it's past the warranty period check out what's new at the following link: bluetooth headsets.
Good luck from Headsets Direct!
Posted on Sep 01, 2011
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