Question about Nintendo Wii Console

1 Answer

Forgot wii mature password - Nintendo Wii Console

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,478 Answers


Click the "Wii" button located on the bottom left corner of the screen on the Wii Main menu
Click the "Wii Settings" button on the System Settings screen. Look for the button with the wrench icon.
Move to the second page of the Wii System Settings screen by clicking the blue arrow.
Click the "Parental Controls" button on the second System Settings screen. Click "I Forgot" when asked asked to enter your four-digit PIN.
Answer the secret question displayed on the screen. You provided the question when you set up your Wii. Note that the answer to the question is case sensitive.

If you answer correctly, you'll have access to the Parental Control Settings. Reset your PIN on this screen by entering a new PIN number and a new answer to the secret question, then clicking OK. Click "I Forget" if you can't remember the answer to the question. Nintendo displays a message screen with text telling you to contact Nintendo customer support. At the bottom of the screen is a confirmation number.
Write down the confirmation number so you don't forget it, and leave your Wii turned on with the confirmation number screen displayed.
Call Wii customer support at 800-255-3700. Tell Nintendo customer support your confirmation number. You'll receive a master key code to reset your parental control PIN. Write down the master key code.
Return to your Wii, and click the "Enter Master Key" button. On the Master Key screen, enter the five-digit master key you received from Nintendo customer support, then click "Confirm Master Key." The Wii displays a message stating that "Parental Controls are Now Disabled." Click "OK" for the Wii to return you to page two of the Wii Systems Setting screen.
Click the "Parental Controls" button on the Wii System Settings screen. The Parental Controls screen will now show that you have no parental control settings enabled. Enter a new four-digit PIN number and secret question to reset your PIN, then click "OK.

Take care.

Posted on Sep 12, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Bought wii points card to buy music for just dance and forgot previous password

try calling the nintendo help service (ph# should be on the bow, or you can check out their website for it) don't worry u don't have to wait a long time.

Feb 17, 2013 | Nintendo Wii Console

1 Answer

How to change the password on a Wii if i forgot the password an security question

1. Turn on your Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see "Parental Controls"
3. Say "Yes" to "Change Parental Controls?"
4. Click on "I forgot" when it asks you to enter your pin
5. It will ask you for your secret question, click on "I forgot" again
6. The screen will read "If you have forgotten both your PIN and secret question, call the consumer service number listed in the Wii Operations Manual and provide the confirmation number below. You will be issued a master key."
7. Call Nintendo at 1-800-255-3700 and give them the confirmation code listed on the screen. They will give you a new Master key to enter on the next screen.
8. The PIN is now reset/disabled

Sep 02, 2012 | Nintendo Wii Black Console

1 Answer

How do i get my password if i forgot what it is?

Step 1: Go to parental controls in your wii settings.

Step 2: Keep clicking "I Forgot" on the bottom until you see:

"If you forgot your password, please contact the number in your Wii manual.

Sep 08, 2011 | Nintendo Wii Console

1 Answer

I need a master key for my wii because i forgot my password

Go to and enter your 8 digit confirmation number there. When you do so, make sure that whatever today's date is, your Wii is set to that date. (And select Today's date from one of the 3 possible choices.)

(To get the confirmation number, go into Parental control settings, click I forgot on enter pin screen, and Click I forgot on answer secret question screen. This is where you come to where you enter the master password, and the confirmation number you need, to get this master password.)

Jul 30, 2011 | Nintendo Wii Console

1 Answer

Reset password

Ok heres what to do>>>>>
Step 1: Go to parental controls in your wii settings.

Step 2: Keep clicking "I Forgot" on the bottom until you see:

"If you forgot your password, please contact the number in your Wii manuel
and say the following CONFIRMATION CODE (note: I capitalized confirmation code for a reason.):

Confirmation Code:********* *= random number

Step 3: Do NOT call the number in the manuel, instead, go to this link and enter the confirmation code.

Step 4: Enjoy your freedom on your wiiconsole.gif once again smile1.gif

May 28, 2011 | Nintendo Wii Console

1 Answer

Wii problem:i have forgot my pin and my secret questin answer. What should i do?

This is the solution that worked for everyone
Before you do it, make sure your wii's date and time is correct then continue

Go into the Parental controls on your Wii, then Click "I forgot on the Pin" entry page, and "I forgot on the Secret Answer" entry page. Your 8 digit confirmation code will be on the next page.
Now go to from your computer
Enter the 8 digit confirmation number there
Mater Password/Unlock Code will be giving to you

Go to your wii and put the unlock code giving to you and there you go


Call 1-800-255-3700 and tell the customer service that you forgot your password. You'll receive a new MASTER PASSWORD from them free of charge.

Please rate if this helped you or solved your problem.

Apr 17, 2011 | Video Game Consoles & Games

1 Answer

Are there parental control options on wii consoles to block mature language on Black Opts?

Simply put, no there are not. Though you can use parental controls to block a game with a mature or adult rating, at current Black Ops has not provided any means by which to block specific language. Equally, there are no hardware options that can modify Wii software-- either the game company supplies the option or it does not.

Mar 13, 2011 | Nintendo Wii Console

13 Answers

Parental controls [ password forgot]

Go to and enter your 8 digit confirmation number there. When you do so, make sure that whatever today's date is, your Wii is set to that date. (And select Today's date from one of the 3 possible choices.)

Nov 22, 2007 | Nintendo Wii Console

Not finding what you are looking for?
Nintendo Wii Console Logo

Related Topics:

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nintendo Video Game Consoles & Games Experts

Raj Patel

Level 3 Expert

917 Answers

Julian Wainwright

Level 2 Expert

64 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Nintendo Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides