Question about Dell Latitude D610 Notebook

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My computer has a virus that won't allow me to open any programs at all. It terminates the process. My issue is, I'm trying to reformat my Dell Latitude D610 to original state but I don't know how to do that. Can You Help Me?

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Hello, I am sorry to say, but Your System Probably did not come with disks because it has a Hidden Partition for Restoing the System to Factory Condition. Here is the Dell Support link that explains how to perform the Restore:

Posted on Sep 14, 2010

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To reformat your computer to the original state, you will need the operating system or repair CD that came with your laptop originally. If you do not have this, you can buy a Windows XP CD from most places that sell computers. If you are still under warranty you might be able to get a repair disk for free. This CD will make the computer like a generic unused computer from a factory.

To reformat the computer you will need to boot from the CD. Turn the computer on with the CD in. If the computer doesn't look different than usual when you start up, restart the computer. If somewhere on the screen you see "Boot Menu" next to "F1" or F(some other number), press that key at the top of your keyboard, otherwise, restart with the power button and right away press all the function keys (F1-F12), Esc and Delete over and over again until the text on the screen changes. This will bring you to either a menu allowing you to boot from cd, or a BIOS screen. If it's the former, boot from the CD.

If you are at a bios screen, find and go to the "boot sequence" menu, and move the CD drive to the top of the list. You can change this back later. Now save and exit the BIOS. If the computer begins starting up as usual, restart the computer with the power button.

Once you are boot from the CD, follow the instructions to reinstall. Use the whole disk drive if prompted, or the one that says has NTFS or FAT in it's name. Once your done with this, you should be ready to go.

Posted on Sep 12, 2010

  • Lynn Carmody Sep 14, 2010

    Oh my Gosh!! I hope you did NOT follow SNYDERGD's suggestion and irreverseably wipe out the hidden partion.. DO NOT MAKE THAT MISTAKE!!

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Posted on Jan 02, 2017

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3 Answers

How to repormat a laptop


Before reformatting the pc you must back up necessary files and applications that you might have. Because during the process all files would be deleted and pc would be back to its factory default. You may follow the steps below to reformat the pc.

1. Turn on the computer. When the Dell logo
appears, press <F8> several times to access
the Vista Advanced Boot Options Window.
2. Select Repair Your Computer.
3. The System Recovery Options window
appears.
4. Select a keyboard layout and click Next.
5. To access the recovery options, log on as a
local user. To access the command prompt,
type administrator in the User name
field, then click OK.

6. Click Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.
NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.
7. Click Next. The Confirm Data Deletion
screen appears.
NOTICE: If you do not want to proceed with
Factory Image Restore, click Cancel.
8. Click the checkbox to confirm that you want
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.
9. Click Finish to reboot the system.
Operating System Reinstallation
Before you Begin
If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver Rollback
does not resolve the problem, then use System
Restore to return your operating system to the
operating state it was in before you installed
the new device driver. See "Using Microsoft
Windows System Restore" on page 38.
NOTICE: Before performing the installation,
back up all data files on your primary
hard drive. For conventional hard drive
configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following
items:
• Dell Operating System media
• Dell Drivers and Utilities media
Restoring Your Operating System
NOTE: The Dell Drivers and Utilities media
contains drivers that were installed during
the assembly of the computer. Use the
Dell Drivers and Utilities media to load any
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the Dell
Drivers and Utilities media and Operating
System media may not ship with your
computer.
Reinstalling Windows
The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.
1. Save and close any open files and exit any
open programs.
2. Insert the Operating System disc.
3. Click Exit if the Install Windows message
appears.
4. Restart the computer.
5. When the DELL logo appears, press <F12>
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
6. When the boot device list appears, highlight
CD/DVD/CD-RW Drive and press <Enter>.
7. Press any key to Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.
manuals are here http://support.dell.com/support/edoc...5/en/index.htm

Mar 23, 2011 | Dell Inspiron 1525 Laptop

4 Answers

Dell 6400 hangs and then crashes


Try replacing or upgrading your RAM it sounds like your PC is overworked and the bsod is probably a result of data loss due to low ram

Aug 18, 2008 | Computers & Internet

1 Answer

STOP: c000021a {Fatal System Error} .. 0xc0000005


The first thing you should do is back up the HDD, Remove the HDD from your Laptop, you find the lid that opens the HDD access slot under the laptop or ask someone who knows how. if available there are aftermarket 2.5 HD enclosures that lets you install the 2.5 in.hdd of your laptop via a usb. you can plug the usb to a desktop PC and backup your files. then reformat your hdd. reinstall the hdd to your laptop. replace your memory ram which causes the blue screen with a new ram, reinstall the OS.

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Inpiron 1501 keyboard working slow


Does the issue occur in Safe Mode (Press F8 at boot, select safe mode) If not then a program is likely conflicting, run a virus and spyware scan. If the issue does occur in safe mode, try adjusting keyboard settings in COntrol panel

Jun 09, 2009 | Dell Inspiron 1501 Notebook

2 Answers

When i open any folder in any disks, it opens an another window.


I guess your internet is still working fine.Here is the best and cheapest way to remove virus from your system using internet.
1. Go to the task manager (or Press Ctrl + Alt + Del)
2. Go to the processes field mentioned on top
3. Reorder the processes according to the Username("Username" is a column in detailed view of the processes)
4. Under the Administrator or the current user field check for all the processes' names.They all end with ".exe"(for eg. explorer.exe)
5. Check for those filenames in the following trusted website.
http://www.liutilities.com/products/wintaskspro/processlibrary/
If it is not available,then its a virus.Select it right click and "end process" .

Good luck.In case of further doubts please post your comments.Please do rate my solution.

Apr 11, 2009 | Computers & Internet

2 Answers

I want to restore my dell laptop to factory settings


you can try to restore your PC from start<-all programs<-accessories<-system tolls<restore
-Choose the earliest date that your want your PC to restore back to.

Hope it helped

Mar 25, 2009 | Dell Inspiron 8600 Notebook

1 Answer

Virus


Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
Click Start, Run, type MRT and press Enter or click OK.
You should get the February 2009 version of the Microsoft Malicious Software Removal Tool.
Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours).
That should fix and remove the most common virus infections. Let me know how you get on.

If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

Feb 16, 2009 | Dell Latitude D600 Notebook

1 Answer

Windows xp problem


you will need to use the last know good working config before trying to reload your OS. try the steps in the link below

Last know good working configuration for XP

http://www.computerhope.com/issues/ch000626.htm

XP recovery console

http://support.microsoft.com/kb/314058

just copy and paste the links to your address bar

good luck hope this helps

Aug 03, 2008 | Dell Dimension 2400 PC Desktop

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