Question about Gateway MX6424 Notebook

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The gateway mx6424 will not charge the battery and will not run from adapter with the dead battery installed or removed. Output voltage of adapter is 19 volts. Is the mother board charging circuit fried?

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It could just need reset! Try taking out the battery, take cord out, press the power button for over 2 minutes, then replace battery & cord, & see if it works. Worked for mine for awhile. Before it got this bad, did it sometimes work & sometimes not? If you wiggled the cord before, did it sometimes work? I ask because if so, it's possibly/probably the connection with the PC, where the cord joins PC. This is a common problem, which can be fixed by you or a technician. If by a tech, it may cost more than it's worth. There is a site online that actually gives you every tiny move & every single screw on a video, to replace the connection by yourself. Google it. I haven't tried it yet, but looks pretty easy. I have same problem with a Dell, which I may do myself. (it isn't my main PC, so I put it off. :)

Posted on Sep 12, 2010

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1 Answer

My aceraspire4330 wont power on


you can try the power system check by doing the following:

To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:
"Check the Power Adapter"
"Check the Battery Pack"

Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
* Replace the System board.
* If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4. If the operational charge does not work, see "Check the Battery Pack"

Pin 1: +19 to +20.5V (Centre pin)
Pin 2: 0V, Ground (Shielding / Surround)


Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Management in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.

From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
(Terminal 1 is closest to the edge, Terminal 6 is closest to centre)
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

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1 Answer

Battery will only charge for a few seconds


try running laptop without battery (usually removed by sliding tab on bottom of latop to release battery) if laptop runs fine then probably faulty or dead battery.............replace battery. If laptop does not run, turns off then probably faulty adapter........replace adapter.

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1 Answer

What does red light mean?


Does the laptop boot up and you are able to use it? Maybe the red light means the battery is charging and will turn green once it is fully charged.

May 11, 2012 | Gateway MX6424 Notebook

1 Answer

Battery is not charging with new adapter


Clean battery terminals with a stiff toothbrush, plus the new battery. If no change! charge circuits need to be checked for output voltage, if okay! new battery is defective, If no! the charge circuits in the motherboard are the issue "very rare"

Mar 18, 2012 | Gateway Computers & Internet

1 Answer

When charging it shows "plugged


Please check the output dc voltage of AC adapter. Whether the voltage is same as written on AC Adapter. if adapter is ok, then Remove the battery from laptop and clean the contact area of battery. then insert into laptop and check the charging condition.
If not charging, please try with spare or another battery or new battery...

Jul 01, 2011 | Computers & Internet

1 Answer

Okay this is the problem, my iphone will not charge. The only time it will charge is when it is completely dead and it will only charge enough to so that it will come back on. When it does come on again it...


Your battery and adapter can be suspected . To cross check first of all check the voltage of the battery, now remove connect the adapter and check the voltage on the terminal pins.
If there is no sufficient voltage then remove adapter and check the voltage of the adaptor , if not the battery is a suspect. If the adaptor has voltage but not to the terminals the phone motherboard can be faulty.

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1 Answer

I have GATEWAY LAPTOP model mx6424 with windows vista home primium, service pack 1. but i have no sonud, i got like this massage. THAT ''NO AUDIO OUTPUT DEVICE INSTLLED'' PLZZZ,HELP ME.


Hello !

1. I have some solutions for you i hope.
Below is a link to a support page on gateway but you have to find your model nr to be sure its the right driver.

http://support.gateway.com/support/drivers/search.asp?param=sigmatel

2. Below is a link to page for buying restore-disk for gateway

http://restore-disk.com/restoredisks/Gateway/GatewayMX6424/Gateway-MX6424-Vista-Restore-Disk-145022.html

3. On this page you need to be a member if you want that driver.The problem today is that we all have to pay for every driver when we need them for our computers and stuff.

http://members.driverguide.com/driver/detail.php?driverid=1630218

if none of this will work the best thing is to maybe install windows xp instead.

Good Luck and
Best Regards
Joakim

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1 Answer

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look at bottom of ac charger check output voltage ...see wether it`s same as battery voltage..

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2 Answers

Few months ago I started having issues with the ac adapter it did not provided power to the unit, if you unplug and plug it again from the power cable it worked, until one day just stop. I purchased one in...


Apparently, either the AC adapter isn't compatible (check the voltages and power ratings) or you have a battery charger issue. If you're sure the adapter is OK, then the battery might wrongly report a full charge at a higher voltage than the AC adapter.

So when the battery is plugged in, it will always preempt the AC adapter - possibly even shutting it down - except that, having almost no power left, it will also force the computer itself to shut down.

What might have happened is that the faulty AC adapter actually damaged the battery. I'd suggest checking with another battery if any is available, and not to use both together lest the battery now damage the new adapter. But first of all, check the power ratings and polarity on the adapter against the old one and whatever is indicated (usually) on the PC underside, just to be sure.

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Dear sir


you have installed the wrong driver... AC '97 2.3 Compliant Audio found on the CD that comes with the laptop

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