Question about Creative Labs ZEN V Plus MP3 Player

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Screen went black

Nothing on the screen seems to charge

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  • KavonK May 16, 2008

    Screen is black. Battery does not seem to charge. Only had it for a short time. Won't buy refurbished again. Can battery be purchsed and replaced? Tried to charge it and it doesn't work.

  • Anonymous Jan 22, 2009

    the screen is black but the playing is working is like me were blind man to use my zen.

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  • 8,596 Answers

Possible firmware upgrade issue.
Reset first - located on side of player. If that fails, Creative actually has a step by step tool you can use at:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

Posted on May 23, 2008

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Posted on Jan 02, 2017

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