Question about GE (PSS26MSRSS) Side by Side Refrigerator

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The water on the freezer door will not work however the ice does dispense. When you push the dispenser in, you can hear the unit make a click but nothing else happens. This is a ge side by side model GSL25JFTA BS.

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Water line frozen in door ge has a repair kit for it

Posted on Sep 12, 2010

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Water Dispenser on GE Profile Bottom Freezer Refrigerator Not Working


When you press the water dispenser button, do you hear a noise like water is trying to come as usual. If so then your problem might be frozen chill water tank or failed chill water valve. If you don't hear the regular noise then the problem might be with the dispenser unit.

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The water dispenser has stopped working. It is getting power. When you press the button you can hear the motor. The ice maker is still working fine so I know the unit is getting water.


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer while it thaws.

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Inside filter water dispenser suddenly stopped working. New filter removed and no working with or without filter . Water line is fine. Ice maker works.


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

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The water dispenser and ice cube maker stopped working


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Apr 25, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I can't get water to dispense. I hear a click, but no water. The water filter has been changed and the ice maker/dispenser works fine.


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

Mar 03, 2010 | Refrigerators

1 Answer

GE gss22sgrf sidebyside water dispenser does not work, ice does


these unit have a problem with the water line freezing inside the freezer door. ge makes a tape style heater that goes inside the dispenser area to give just enough heat to keep it from freezing the water line.
you can try to change the freezer settings, warmer, clean the coils at the back of the unit and leave the freezer door open for 20-30 minute to allow the door to warm up and that will be a temporary fix to allow water to flow until you can get the heater kit.

Jan 09, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

No water d from door, although ice maker works fine . i shut water off in townhouse and trun ocemaker off when we leave. when we retur, i turn water back on and ice maker works but water does not come from...


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disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad. GE makes a heater that will prevent this from happing again. The part number for this heater is WR49X10173.

Jan 08, 2010 | GE Refrigerators

1 Answer

Kenmore s/s f/f; ice dispenser working; water dispenser not


If you can't hear the solenoid on the water inlet valve(it's on the back where the water supply hooks up) when you try the water then the water switch on the dispenser is at fault.

If you do hear it Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it doesleave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there.

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Do you hear the valve opening at the back of the fridge click when you push for water?
If not ....it may need to be replaced.
If you do hear a click.....the water line may be frozen in the freezer door.
Open the door wide open for a while......1 to 2 hours and occasionally try the water.....cover the freezer compartment with towels to keep the cold in that area but not the door.

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GE refrigerator GSS25JFMCWW not dispensing ice but dispense water


I have the same problem with the same unit. I removed the ice tray and held the open door cut-off switch closed. I then pressed the lever to dispense ice. I hear a humm like power is getting to the motor but the motor is not turning. I hear a click like the selonid is engaging. I'm having to assume at this point it's the motor and I am going to go ahead and order a motor. I've found a motor for the unit at partselect.com for $65.54. Hope this helps you.

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