Question about Kenmore Refrigerators
Hi and welcome to FixYa. I am Kelly.
First check the freezer compartment for signs of ice build up. If the unit is running and not cooling. If you note ice build up do the following.
1. Unplug the unit.
2. Remove the contents of the freezer compartment.
3. Place a fan blowing into the freezer compartment of about 2 hours. (Makes a water mess. Mop and rags required)
4. After 4 hours wipe the internal cabinet dry.
5. Plug in the unit and let run about 30 minutes.
6. Reload freeezer contents.
This is a manual defrosting procedure. It will only provide relief from the symptoms of no cooling for around 2 days. If the manual defrosting returns the unit back to normal temps then you will need to have the unit serviced and the automatic defrost circuit repaired.
The problem can be
1. Defrost control,
2. Defrost heater element,
3. Wiring, or
4. The defrost thermostat.
Any one of the 4 can cause the problem.
If the compressor is NOT running at all the problem can be
1. Defrost thermostat.
2. Defrost control
3. PTC start relay or the KliXon thermal overload (2 part Assy)
4. Run capaicitor
6. Temp control.
You did not provide a model number in your post so all of the above are GENERIC terms. If you need specific information you will need to respond with your model number.
Thanks for choosing FixYa.
Posted on Sep 11, 2010
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Posted on Jan 02, 2017
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