Question about GE Adora (DSF25KGTBG) Side by Side Refrigerator

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My DSS25KGRE WW GE Adora side by side refrigerator has intemittantly not made ice or dispense water until i emptied the ice tray, now it is a permanent condition, the freezer has thawed and then frozen and the vegatble bin tomatoe's were frozen. The freezer and cooler boxes get too warm and too cold. thanks Greg Munn

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Here's a general troubleshooting guide:
If the temperature is too low and you can't make it warmer by adjusting the thermostat, you probably have a defective thermostat. If so, you need to replace it, because they cannot be repaired. Other possible problems are a leak in the sealed (refrigerant) system, cold air migration (in side-by-side models) or a defective air damper. These problems can be quite difficult to locate and correct, we recommend you contact a qualified appliance repair technician.

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5209136
It sounds, also, like this could be a defrosting cycle problem, and that would be the main control board. An ice line has possibly frozen to the icemaker
This page has some problems reported by owners of GE:
http://fixitnow.com/wp/2006/04/02/frigidaire-side-by-side-refrigerators-air-damper-control-problem-stuff-freezing-in-the-beer-compartment/
I'm thinking damper problem is probably what's going on, so check it to see that it opens and closes. There are new damper kits for some models, and may have one for yours.
Here is GE's support page:
http://www.geappliances.com/service_and_support/contact/
Good luck, hope this helps, and thanks for using FixYa.

Posted on Sep 11, 2010

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