Question about GE Microwave Ovens

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Not sure if I have a problem with the 1.4 Cubic ft. 1150 watts Microwave oven just purchased. The turn table and support will not move when attempting to turn by hand. Our old one which we replaced, would. ??? When you are using the oven, the turntable does not run smoothly, but pulsate in it's movement. Is this normal

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You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If it's still under warranty then I would certainly contact the manufacturer for a free repair.

Since this is posted under GE, I'll assume it's a GE. If not, please reply back with your brand and model number so we can help you.

GE Customer Service is online here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 27, 2008

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