Question about Panasonic Lumix DMC-ZR1 / DMC-ZX1 Digital Camera

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When trying to take a picture the color is off. It shows a purple tent on the screen, but there are old photos on there that are shown in normal color. It suddenly switched to giving everything the purple tent and has grainy lines going across the screen. I have tried to reset the settings to see if that would help but it hasn't. I haven't tried to upload any of the photos with the purple tent to see if they come up normal colors on my computer. Thank you!

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There's no way for you to fix this. You have the classic signs of a failed ccd unit. There's nothing you did to cause it and nothing you could have done to prevent it.

All you can do is to return the camera to Panasonic for repair. If the camera is out of warranty then demand a free repair on the basis that the sensor has clearly suffered a premature failure (it should have lasted a minimum of five years); the precedent for this kind of out of warranty repair was set a few years ago when Sony had a manufacturing defect on one of their sensors. It was used in many different makes and models and hundreds of thousands of free repairs were carried out.

Posted on Sep 11, 2010

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