Question about GE 36 in. Profile JGP963 Stainless Steel Gas Cooktop

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I have GE JGP963 gas cooktop. The ignition sparks but the gas does not come out. Need to turn the dial past the ignite let gas flow then go back to ignition. What could be wrong?

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  • 101 Answers

Could be valve switch or cracked knob

Posted on Sep 12, 2010

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I have a GE 36" Profile Gas Cooktop JGP963 and when i light one of the burners, it trips the GFCI , main breaker and a little fire ball comes from under the knob. what could cause this?


IT SOUNDS LIKE YOU HAVE A SHORT IN THE IGNITER. YOUR COOKTOP SHOULD BE ON A DEDICATED CIRCUIT AND NOT A GFCI. YOU MIGHT HAVE TWO CIRCUITS TIED INTO THE SAME RUN. POPPING THE GFCI AND THE MAIN BREAKER IS SUSPECT. THE GFCI SHOULD SHUT DOWN THE CIRCUIT WITHOUT POPPING THE MAIN. THIS IS PROBLEM THAT SHOULD BE LOOKED AT BY AND ELECTRITION.

Apr 04, 2013 | GE 36 in. Profile JGP963 Gas Cooktop

1 Answer

I have a GE JGP963 gas cooktop. When you turn the knob the igniters come on all the burners. The spark is good. This works on all knobs. But what happens is that it will not light. It appears there is no...


Hello, Is this a new unit? Is it still under warranty? Has it been recently worked on or converted to another type gas? I'd call the manufacturer (or the company that installed it) and have them send out a qualified technician to fix it. Are the burner flames a nice even blue color? Can you adjust the flames from high to simmer without them going out. If it was converted to another gas type, it's possible the wrong size orifices were put in or possibly that it needs to be converted because it is a natural gas unit that should be changed to propane, or vice-versa. Also be sure the appliance regulator was switched over to the correct type of gas. These are just a few ideas that come to mind. Let me know if any of these apply. Douglas

Sep 12, 2010 | GE 36 in. Profile JGP963 Stainless Steel...

1 Answer

Ignition not clicking


Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

Jun 17, 2010 | GE 36 in. Profile JGP963 Stainless Steel...

1 Answer

The igniter on the right front burner of my GE Gas cooktop does not work....I must use a lighter or match to ignite....What can I do? There is no clicking sound when I turn on the burner?


all burner igniters work at the same time - you may have a faulty electronic spark unit. change the spark unit. go to repair clinic dot come for the unit. also would be wise to check the ingniter start switch on the gas burner control knob

Oct 17, 2009 | GE 36 in. JGP628 Gas Cooktop

1 Answer

Clicking on burners


The igniter switch are stuck need to clean contactor.

Jan 10, 2008 | GE 36 in. Profile JGP963 Stainless Steel...

2 Answers

Ge 36


You may need to consult near you an electrial engineer this couild be happened you need to design all parts of igniton line / many thing to change replace the switch knobs iugniter tips terminals and wirings also high voltage igniter coil. so many thing thing to buy.

Jan 07, 2008 | GE 36 in. Profile JGP963 Stainless Steel...

1 Answer

Gas not igniting


aknot, make sure each burner cap has a good ground to the burner. You can use some light sandpaper to scrub them. Where the burner fits around the ignitor is a small orfice. Use a paper clip or small sharp object to clean out the orfice. Try this first. Catriver..post back.

Mar 19, 2007 | GE 36 in. Profile JGP963 Stainless Steel...

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