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My laptop can read my external storage drive, samsung nm-0802, and i can't succeed in getting drivers from samsung website. please help me

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No detadted had plz ans sr

Posted on Apr 05, 2011

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My external samsung nm-0802 cannot seen in my computer i am using window xp operating system on desktop.what is the solution?


Go to Control Panel - Administrative Tools - Computer Management Then go into Disk Management. Hopefully you will see a drive with a capacity of about 480 GB (plus or minus), that's your disk.
Right click on it and select change drive letter and change the drive letter to something that isn't in use.
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The drive is connected to the PC or the media player but neither can detect it-there is no power to the drive even though it is connected.


START MENU, RIGHT CLICK MY COMPUTER, SELECT MANAGE, UNDER STORAGE, CLICK DISK MANAGEMENT, WAIT A FEW SECONDS, THEN ENLARGE THE PAGE, LOOK FOR THE DRIVE, IF FOUND RIGHT CLICK THE DRIVE, SEE IF YOU GET ANY OPTIONS LIKE MARK PARTITION AS ACTIVE. MARK AS ACTIVE. MAKE SURE THAT "ALL" CONNECTIONS ARE CORRECT. ALSO MAY WANT TO GO TO SAMSUNG WEBSITE AND DOWNLOAD THE USER MANUAL. I HAVE A WD 2TB AND I FIND THE TIME TO READ THE TROUBLE SHOOTING AREAS..................HOPE THIS HELPS..............JEFFXC

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Hello,
I can help you with this. Follow these instructions--> Start-->Control Panel-->Administrative Tools-->Computer Management, under the Storage section select "Disk management". Locate the external harddrive, and then change the drive letter.

Select the external drive. Right click, and select "Change drive letters and paths"-->Highlight the driveletter to change-->Click the "Change" button-->From the drop-down list choose an unused drive letter, and hit Ok.
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Thank You, Raph30

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Try and find drivers for it on manufactures website. the description does not say windows vista compatable. good luck on finding solution

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