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PC shuts down when I select restart

Hello,
I am having a problem with my PC shutting down when I select restart. To complicate things more it is only in the administrator profile. In the "limited user" profile everything works as expected.

Any advice would be greatly appreciated.

Thanks,
Brett

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  • Anonymous Jan 19, 2009

    i have problem when updating bios for my toshiba notebooks , its satelite a100. When i finish updating bios, it ask for restart the system, but when i restart the system..the bios wont read anymore, i cant even enter F2 for setup. Any help please ?


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Here are a couple things you can try.

Edit the MSCONFIG Startup tab and Services Tab. Disable the entire startup tab, and HIDE ALL MICROSOFT SERVICES on the Services tab, then uncheck the rest. Reboot, then try a restart. If the problem goes away, then start adding items back one at a time till you identify the item causing the issue.

Updating the BIOS and Video driver are usually helpful.

You can also create a new profile with Admin rights and see if it works normally. Often, a profile will develop issues that are usually easier resolved by just creating a new profile, then moving data files to the new profile. (Never delete the old profile till you are absolutely sure there is nothing left in the profile you need.)

Posted on May 16, 2008

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