Question about HP PSC 1315 All-In-One InkJet Printer
All of a sudden the Copier features both Color or Black only prints out a black page.
To be clear printing from the computer works fine, it appears to be an issue with the copier features.
Have tried many different things like:
1. Unplugged, waited 5 minutes and plugged back in
2. Tried quick copying (draft quality) by holding down the Scan button while pressing the Black copy button
3. Tried doing a Color copy
4. Finally I tried pulling the Black cartridge out and put back in
All of these things produce a page with nothing but black ink.
Assumptions, the cover is down while copying.
Thank you in advance
I beleive you are not able to make a color copy, once try to scan from the computer or all-in-one to check whether the scanner mechanism is working properly or not, if the scan comes out fine then remove the color cartridge and clean the copper contacts of the cartridge with soft cotton cloth and also check the ink level of the cartridge, if the issue persists replace the color cartridge and if even the scan does not comes out good then there is an issue with the scanner mechanism.
Posted on May 28, 2008
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Posted on Jan 02, 2017
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