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The issue is coming from a new HP All-In-One Computer. After booting it will operate for a short time (even shorter if you try to run a program or web surf) and shut down, completely unresponsive. I removed the back cover looking for anything out of place. I happened to notice how small the fan was and how close it was to the cover(cover has no vents or openings near the fan). I decided to leave the cover off the back and operate the system and it worked fine for three days but today, as soon as I put the cover back on, it was not long before "splash". Anybody else having problems and, am I on the right track thinking the computer id overheating.

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Overheating is a common problem with HP computers. Have you checked whether the fans are running at optimum speed or not?

There are some tests that you can do to see if that is the case. If you boot into safe mode (press F8 while the computer is starting and repeatedly press it) you will come to an advanced start up menu. Select safe mode from this and see if it still happens. Safe mode wont load any drivers for things that are not needed. You can download and install almico speedfan and see what the temp of the CPU is doing. ( this will tell you if it is overheating. You can check the control panel, admin tools, event viewer and system logs to look for any errors that might be present. You can take some of the RAM out and see if that is the problem. Last but not least you can reload the entire operating system to see if that helps. These things help narrow down the issues that could be causing the shutdown. If it is overheating then you need to make sure that the fan is running and that the heat vents are clean. If this does not help, you may end up having to remove the case and remove the heatsink and reinstall it making sure that you have a good connection where the heat dissipates from.

Let me know,once done.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 11, 2010


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