Question about Grohe 27.007 FreeHander Shower Head Shower Accessory - Lifetime Satin Nicke

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We have a Grohe freehander (27 007) that has been installed and working fine for the last year. Yesterday after turning the water on and lifting the arm, water began to shoot out to the left of the middle nozzle. It appeared that part of the assembly had come out from the base. Similarly next to the middle nozzle there was space (where the water was shooting out). I gave the arm by the base a firm tap with my palm and it went back into place, but when turning the water back on it again expanded away from the base and water came out of the space next to the nozzle. I contacted Grohe and provided a picture. They directed me to the vendor where I purchased it. The satin model has been discontinued so I don't have the option of a replacement. One of the gents at the vendor location mentioned after talking to Grohe tech support that there was an allen screw under the base plate which I've since tightened. It appears to work but I'm hesitant to use the shower. Is there anything else I should try, like replacing O rings or do we have to get a new shower head? The shower was pretty much designed around this fixture and its worked great up until now. Any help would be greatly appreciated. Thanks!

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Posted on Jan 02, 2017

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SOURCE: Grohe shower assembly leaking

hiit sounds as though the diverter valve is sticking in the mid position although you have turned it to the floor spout as you call it!!
Also it sounds as though the seals are possibly leaking causing the plasterboard (drywall) to get we, or possibly a joint may be leaking. Advice access the pip-work valve etc run shower & check with torch (flashlight) to see where its coming from?
Rectification work replace seals/repair leak...replace diverter valve assembly.


Richie (UK)

Posted on Dec 20, 2008

  • 34 Answers

SOURCE: Grohe hand held shower head stopped working

This is a simple fix. The tools you need are: cresent wrench. You want to remove the shower hear off of the pipe coming from the wall. On the inside of the end off the shower head there should be a small plastic disk remove it. It will have a series of holes this is called a water saver. The holes get stopped up with minreals take a tooth pick and clean them out. I see this all the time. If that does not work it will be in the valve

Posted on Feb 04, 2009

  • 74 Answers

SOURCE: i have agrohe shower fixture with poor pressure

If the shower head is clogged (even if it it is not I would still do this)
remove the head and soak in coke (yes, it works), CLR, vinegar or bleach and see if you can dissolve the debris. If that is not the culprit, check to see if there is access to a shut-off valve behind or below the shower. It will be inside of the wall and is only acessable through a hole in the wall.

If that is not the case, it is now time to consider replacing the shower body. This is an involved job but something very doable by a competent homeowner.

Hope this helped.

Posted on Apr 16, 2009

  • 21 Answers

SOURCE: leak where Grohe shower head attached to the threaded pipe

using a pair of vice grips wrapped in a soft towel( to prevent scractching) turn the shower head in a counter clockwise direction to remove it then apply liquid teflon (real-tuf) to the threads on the shower arm and tighten the shower head but dont over tighten it liquid teflon is more effective at sealing leaks than teflon tape and it can be wiped clean

Posted on Dec 03, 2009

  • 561 Answers

SOURCE: freehander leaks at shower heads


Thank you for your query

If you just grab the showerhead with one hand and then unscrew anticlockwise the pipe underneath it should just screw off, once this has been done simply replace the O ring and rescrew

I hope this has been useful

Posted on Mar 15, 2010

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Thank you for your query

If you just grab the showerhead with one hand and then unscrew anticlockwise the pipe underneath it should just screw off, once this has been done simply replace the O ring and rescrew

I hope this has been useful

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Hot water pressure is fine, cold water is low.

You may have debris caught in the supply line or the mixing valve. You will need to take the unit apart after you have turned the water off and inspect those parts. Also, some of the new faucets have cut off valves already installed on the faucet, if you do make sure that they are fully open as well.

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