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I placed a password on my xbox live account but i forgot it... How do i go about retrieving it ?

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You will have to contact Microsoft at 1-877-504-9644 and they can help you retrieve your password

Posted on Sep 16, 2010


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1 Answer

I forgot my Microsoft account email and password

Solution 1

Go here :

Try every adress you think might be correct. And every password you might think of. When one works, it's your xbox live login and pw.

Solution 2

If you still can't figure out. Search microsoft messages in the inbox of every email adress that you use. When you find a message from Microsoft or Xbox Live, it's the E-mail you used to connect to your account. Just follow the password retrieval procedure from this point.

Solution 3

You can use your Xbox 360 console to find your Microsoft account email address.
  1. From the Home screen, sign in to your Xbox 360 console using your Xbox Live-enabled gamertag.
  2. In the upper-right corner, your Microsoft account email address will appear in rotation with your gamertag.
It's all I can think of right now. I wish you good luck.

Jan 11, 2015 | Microsoft Video Game Consoles & Games

1 Answer

I forgot my xbox password

If you can't sign in to an Xbox Live profile on your console, here are other ways to find your Microsoft account OR recover your password.
  • Go to and try signing in with what you think is your Microsoft account (email address and password). If you can sign in, the email address and password you entered are valid. Next, go to and try signing in with this same information. If you're prompted to create an Xbox profile, the Microsoft account you entered is not currently associated with an Xbox Live account. Otherwise, you will sign in and see your gamertag in the upper-right corner of the screen. This email is associated with an Xbox Live account.
  • Check your email accounts for messages about your Xbox Live membership (search for messages about "Xbox Live" or "Microsoft billing"). This may help you determine which email address is associated with your Xbox Live membership.
  • If you have forgotten your password, when attempt to login, click the "Can't access your account?" link below the credential boxes and then select "I forgot my password." You'll then be brought through a step-by-step process to recover your account password.

Apr 03, 2014 | Video Game Consoles & Games

1 Answer

Who do i get in contact with wen i forgot my microsoft password to my xbox 360

Although you can sign into Xbox LIVE without the need for your LIVE password, you cannot add Microsoft points or buy games without entering your LIVE account information.

All Xbox LIVE accounts are tied into your Microsoft Windows Live account. If you forgot your Windows Live email and password, you can reset your password, but not your email.

Since your email was used to register you to the LIVE network, you had to have used a legitimate email address when you signed up.

Visit the Windows Live login page (see Link Below).

Click "Sign in." Click the "Forgot your password?" link.
Select "I forgot my password" and "Reset your password."

Enter the email address you think you used for Xbox LIVE. Continue entering email addresses that you've used in the past.

Once you enter the correct one, a new page will appear.
You can guess your email as many times as you want.

Select "Email me a reset link."
Click "Next."

Open the email account you send the password to.
If you forgot your password to that email, use the email client's password recovery tool.

Open the "Xbox LIVE" email and click on the provided link.
The link will redirect you to the password reset page.

Enter your new password twice.
Click "Next."

Turn on your Xbox 360 and sign into your Xbox LIVE profile. You should be able to enter your new information to log on to your account and access anything on Xbox LIVE, such as buying a game.

Mar 05, 2014 | Video Game Consoles & Games

1 Answer

Xbox password recovery

How to Reset Your Xbox Live Password
Turn on your Xbox console to access the "Account Management" menu. Ensure that there is no disc in the tray.
Type in any phrase in the password field. You basically want to bring up the prompt with two options: "Try Again" and "I Forgot My Pass Code," with a "CLEAR" button.
Select the "CLEAR" option, then press the "A-button." When prompted, type in the last four digits of the credit card you used to sign up for Xbox Live, then submit i
Reset your password.
How to Retrieve Your Password & Email for XBox Live
  • Turn on your console and log in to your Xbox LIVE account.
  • 2 Press the guide button on your controller to call up the home menu.
  • Scroll to the settings tab of the pop-up menu.
  • 4 Choose account management from the resulting list of settings options. The pop-up menu will close and an account management screen will appear.
  • 5 Choose Windows LIVE ID from the resulting account Management menu.
  • 6 Record your Windows LIVE ID email address from the right-hand pane of the resulting menu.
  • 7 Navigate to on your computer, then select the sign-in link in the top right corner. This directs you to a page where you can sign into your Windows LIVE ID.
  • 8 Click the blue "forgot your password" link. This directs you to a new page where you can begin to retrieve your Windows LIVE ID password.
  • 9 Enter your email address into the corresponding text field, then enter the security characters into its corresponding field. Click to continue.
  • 10 Choose to either reset your password via email or answer your secret question. Resetting the password via email sends a link to your provided email account to reset your password. Choosing the latter sends you to a page where you can answer your secret question that you chose when you set up the account. Answering the question correctly reveals your password.

Nov 27, 2013 | Video Game Consoles & Games

1 Answer

Forgot my password to my Microsoft account

As long as you have the original email used for the account, login to xbox live on your computer, provide email account, select "forgot password." Xbox Live will send a "reset password" email to that account.

Sep 24, 2013 | Microsoft Xbox 360 Console

1 Answer

Forgot my password for my xbox account

Windows live accounts like hotmail etc, all have the same account passwords. So the X-box is the same as those. If you have forgotten your password to x-box live go to the x-box live site and submit a forgot password entry.

Jul 31, 2013 | Sega The Club - Xbox360 for XBox 360

1 Answer

Forgot password to xbox live account

Go to the following link:
Under Settings and Preferences, Click "Change Password"
At the Windows Signin screen, click "Forgot Your Password"

Oct 12, 2011 | Microsoft Xbox 360 Console

1 Answer

I forgot my passcode to get in the account within the xbox

To recover or reset your password, you need to go to the website below and enter your Xbox Live ID (which is linked to a Windows Live ID) and then give them the e-mail address to contact you at. Windows support will then guide you through the steps necessary to retrieve your password. You will probably need to give them some identification of some sort, so be prepared to do so.

May 18, 2011 | Microsoft Xbox 360 Console

2 Answers


His Xbox Live account is associated with a "Windows Live" Account. You need to reset the password on the windows Live account, and then you can log into xbox live (same account information/password)

Apr 13, 2011 | Video Game Consoles & Games

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