Question about HP LaserJet 3055 All-In-One Printer

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I have a hp laserjet status offline how to i getit online? its hooked up through my network and i have win 7... it was working fine and i have no clue what happened and when i try and re enter the ip, to reinstall, it is not finding the printer on the network

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Print out the network Configuration page. On the control panel press the check mark. Use the < or > to get to reports. Press the Check mark. Use the < or > to select network config. Press the Check again. Look at the report. Make sure it says the network is ready. If not look for the green light in the back of the printer, where the network cable plugs in. If it isn't lit, you could have a bad formatter, a bad cable, a bad network....

Posted on Sep 12, 2010

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I have an HP Laserjet P2035N that worked just fine until I moved it from home to my office. When I hooked it up to my laptop, which it has been before, it said the printer was offline. I've tried...


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The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
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  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
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  • Port : Checks the port settings for the HP product.
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I have a HPC6280 Printer and cannot get it to print from my wireless printer with Windows 7. It keeps saying offline.


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

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The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

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In have an HP4P LaserJet printer that normally works well with Windows 7. Once in a while the printer doesn't print-any suggestions?


is that printer connected directly to the printer if so check if printer online or offline status. or trace if the printer problem is in printer itself?

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Please verify the workstation (or server) is not set to "use printer offline", I also suggest trying to ping the ip address of the printer or trying to access the webinterface of the printer by going to printers ip address in a web browser.

Please let me know if this fixes your problem or if I can be of further assistance. Thank you.

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Right click printer properties and select online. Start /settings /printers. Offline can also indicate a connection is not available - this occurs with demo versions of printer software. When the demo expires, the printer goes offline. The fix is to just use windows networking and shared printer.

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Is the print server being assigned a IP address in your network?

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