Question about Kenmore HE2 Plus Front Load Washer

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Where is the filter on kenmore he 2plus washer

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1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


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Posted on Sep 11, 2010

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Posted on Jan 02, 2017

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Kenmore HE3 2plus wont finish cycle


I'm not saying you don't have a problem. But just to be clear. You do understand that the last minutes on these machines can vary. The machine senses certain conditions in clothing, water discharge, etc. So sometimes the "1 min left" indication can stretch into many minutes. In theory, at least, it's possible your machine just needs to be left alone until it finishes whatever it's doing. However, one would think that any issues not resolved in 10 - 20 min are an indication of a problem. So i guess that's my next question, did you wait long enough? Keep in mind i am not a kenmore expert.

Jan 06, 2013 | Kenmore HE2 Plus Front Load Washer

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Just received error code 5D Kenmore HE 2Plus Front Loading Automatic Washer


Hello, welcome to fixya.

Based on your post I understand you have a "SD" error problem (looks like a 5D in the digital display) with a Kenmore washer, the error means an excessive drain time or excessive suds was detected as you may or may not already know.

If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.

Regards,

Macmarkus :)

Jun 26, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a kenmore HE 2plus. i am getting a f-21 error reading and door won't unlock, what is the problem and how do i get the door open?


f 21 usually means drain pump is bad. may need to check door lock an see if it reads 15 ohms across the output. if its more than 15 change the door lock

Jun 03, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a 5d fault code on my HE 2plus kenmore washer.


  1. Remove the lower front panel and remove the cover for the drainage filter. Slide this tray out and clean it.
  2. Unplug the washer for at least 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit.
  3. If the above procedures do not correct the problem, it is recommended to replace the drain pump.

Feb 27, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

HE 2plus problem


Hello, the F-21 blinking is an indication has a too long of a drain out condition, and what actually cause these is when the control call for the unit to drain and the water does not drain out in 8 minutes or less the unit will stop and flash F-21. So try checking the drain pump and pressure switch circuit.

Thanks

Jun 09, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?


Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:
  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee

Jul 13, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

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is it not draining. more than likely you need to clean your pump catch. take the bottom panel off you will see the catch untwist. lots and lots of water is going to come out be prepared

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