Question about RCA F36650 36" TV

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My RCA has a black block come up in the bottom of the screen? We have Dish Network Satellite and have programed the remote from the remote code guide. TV volume and channel changer work, but picture is a bit fuzzy too? How can you fix that?

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This has hopefully been resolved for you, but if not, here are some steps to go through. The black box that comes on the screen is usually signaling that closed Captioning is activated on the tv. Closed captioning does not run through the DISH Network receivers, so you can turn that feature off in your tv settings. The fuzzy picture could be a few things. You will want to check that all of your cables on the back of the receiver box and tv are tight as possible, and also make sure that the tv is on the correct channel. If you are in the room with the receiver, the tv will need to be on channel 3 or 4, and sometimes an input; usually video 1 or 2. If you are in a number two room, where there is no receiver, than you want to make sure that the tv is on channel 60 or 73. I hope that this helps!!!!!


Becki Barned
DISH Network Customer Service

Posted on Jan 20, 2011

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