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My laptop won't play blu-ray disks, it keeps saying insert disk, however on my laptop there is a sticker saying what the laptops specs are and there is a blu-ray symbol.

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  • naomim89 Sep 12, 2010

    When i bought it the assistant said that it had blu-ray because it had this sticker on it hence why I bought it. now learning that it doesn't have blu-ray I feel that this is false advertising

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The blu-ray has been an $200 optional extra, you have it only if you have specially ordered it when you bought the laptop and paid the extra price.  If you haven't payed it then you have the normal DVD-writer and a sticker saying that if you pay some more money you can put a blu-ray unit in.

Posted on Sep 11, 2010

  • Azrael SRL Sep 12, 2010

    Yes, they lied you. Sorry, i can't help you with that.

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