Question about HP Photosmart 3210 Printer

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What does error oxc18a0106 mean?? I have replaced all the ink cartridges this afternoon and still won't print

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  • Irene Kratzer Oct 08, 2012

    Danilo's solutions are good (I've tried both of them), but the error OxC18a0106 returns AGAIN AND AGAIN!!!!



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Error detecting ink volume and will need to be cleared by resetting your printer. here are the two ways to reset it.

Reset to default setting
1. While your printer is on, unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys."Enter Special Key Combo" will be displayed.
3. Press "1", "2" and "3" to display Support.
4 Press ">" right arrow button and release when System Config Menu appear, then click OK
5. Press arrow key to display Hardware Failure Status, click OK.
6. When Hardware Failure Status:Clear appeared, press "OK" to clear.
7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".
8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".
9. The last part is to turn off the printer and unplug at the back, wait for 30 sec, then plug and turn on the printer, if asked, press "OK" to continue and allow the "One Time Ink Initialization" to procede..After this try to print

Don't forget to rate this answer.
Thank you for using Fixya.

Posted on Sep 11, 2010

  • 4 more comments 
  • mandyg70 Sep 16, 2010

    This suggestion was right on the money. Yeah to you. I have trying to fix this problem for 2 weeks. Thank you.

  • Rafelnieves Sep 21, 2010

    1st option worked for me. Thanks so much!!

  • aznicci00 Nov 09, 2010

    OH my.... this worked!!! THANK YOU SOOOOO MUCH. Just bought about $100 dollars worth of ink, called HP gave them all my information and they told me a couple of trouble shooting steps which didn't work, then told me i would have to upgrade a new printer. THANKS TO YOU, I DID EXACTLY WHAT YOU POSTED AND EVERYTHING IS WORKING NOW!!! I can't thank you enough!!! THANK YOU THANK YOU THANK YOU..... LOL : ) YOU HAVE MADE MY DAY

  • dimsim09 Jan 13, 2011

    This worked for my HP C7280. Glad I found this solution on internet.Once the printer started working I printed this instruction off, as I've seen this error code once before. Thankyou...what a GURU!

  • Karla Rosas Apr 29, 2013

    Hp told me I needed to upgrade too. You saved me some bucks Danilo! May all sorts of good Karma come your way.

  • Will Tunstall III
    Will Tunstall III Jun 24, 2014

    anyone know the solution for a HP photosmart c8180 all in one with the touch screen



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1 Answer

How to fix HP photosmart 3310 printer Error:Oxc18a0106

someone else's answer:
If you get an error message on your printer screen (HP Photosmart C5180) which says " 0xc18a0106 ink system failed ", you'll need to carry out a Master Reset on the printer.
Something usually causes the error to occur and this is usually a failed microchip, out of date chip or interruption when installing a new cartridge and this will have to be rectified before continuing. Most problems are usually from the last cartridge inserted, so start by replacing that cartridge. You will also need to have all cartridges with some ink in them or you'll need to replace any empty ones before continuing. Once the problem cartridge has been replaced, keep it as it may still be ok to use at a later date once the error has been reset.

To reset the printer:
1- Unplug the USB cable from the printer.
2- Press the On/Off button to turn off the printer, unplug the power lead from the printer, press and hold both the "OK" button and the "HELP" button, then plug in the power lead, wait a few seconds and release the two buttons, then press the "On" button.
Your printer will now initialise and you'll need to follow the on-screen instructions and choices on the printer. This may take several minutes to complete. Your error code should now have disappeared and you will now be able to Copy and Print.
3- Replug the USB cable from the printer.

Aug 18, 2014 | HP Photosmart 3310 All-in-One Printer...

1 Answer

How do I fix ink system failure error message on a hp photosmart c8180 even though I have replaced all cartridges. Need to rest the system any ideas?

i love google.... usually:

If you need further help, I’m available over the phone at

Jun 24, 2014 | United Stationers HP Photosmart C8180...

2 Answers

My HP deskjet 2050 all-in-one printer only shoots out blank paper and won't print. It used to say there was no paper in it, which there was. It scans & prints just fine - just won't print...

Any error messages on the printer digital screen or the desktop? I take it the "The ink is fine" means that there is ink in the cartridges!

Try a test print via the Control Panel> Printers and Faxes> properties > Print test page.

May 31, 2011 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

My printer is reading error E5... what does this mean?

E5 means your cartridge error. May I know are you using original ink cartridge or yours has been modified before?
I assume you to refill your ink cartridge before because E5 error won't appear after replacing new cartridge.
So, you need to take out both of your ink cartridge and then use a clean cloth to wipe them. After that, slowly put in back into the printer. If the error is still there after wiping it, try to do it till the error is gone.
I had tested this way with my own printer and it works again without needed to buy a new ink cartridge.
All the best and good luck =)

May 15, 2011 | Canon PIXMA MP210 InkJet Printer

2 Answers

Colored refill ink cannot be recognized

It is called e5 error.
For Canon cartridges, after 4~5 refills, the color cartridge cannot be recognized by printer.

In this case...there is no solution so far...just replace with new cartridge.. that's it.
(To avoid e5 error, you need to make sure "plug out" the power, before take out your cartridge for refill. Yes... "plug out" the power cords!!!!

If you would like to save money, try refill kit by "ROADINK".
Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
And will see how easy ink refill can be done.


May 06, 2011 | Canon PIXMA iP1300 Printer

1 Answer

It won"t print ,error oxc18a0106

Hope this helps.

Step one: Reset the printer
Press the On button to turn off the printer.
Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
Wait 30 seconds.
Plug the power cord back into the printer.
Press the On button to turn the printer on.
If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer.
If the previous steps have not cleared the message, continue to the next step.

Step two: Download and install firmware update
Go to the product support page to download the update.

Click Software & driver downloads.

Click on the appropriate operating system link.

Click on the Recommended update to fix long power-on cycle and ink system failures link and follow the instructions to download the file.

After downloading is complete, disconnect all other USB devices from the PC. Make sure the product is powered ON and plugged into the USB port.

With the printer directly connected to the PC, click the downloaded file FirmwareEnable_Release.EXE.

Click Open/Run.

Click OK at the Update successful window. The error should have been cleared from the printer display.

Jan 06, 2011 | HP Photosmart C6100 All-In-One Printer

1 Answer

Cannot print . Ink system has failed. Unable to copy, receive faxes, or print. Error:Oxc18a0106

Try the following steps to remove HP Printer Error Code 0xc18a0001 :

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Jul 22, 2010 | HP Photosmart 3310 Printer

1 Answer

Ink errior Oxc18a0106

Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon.
Remove the cartridges from the product.
* Wait for the 'Insert Cartridges ' message to display on the control panel.
* Disconnect the power cord from the back of the product.
* Wait 60 seconds.
* Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
* Reinsert the cartridges, and then close any open doors on the product.
* If you receive a prompt to print a calibration page, do so.
* Reconnect the USB cable to the rear of the product, and then try printing again.

If the issue persists, please replace the cartridges and verify the result.
If the issue persists, then this is a hardware failure with the unit

May 17, 2010 | HP Photosmart 3210 Printer

1 Answer

Changed all the ink - all new - still makes a rachet sound and shows Error Oxc18a0106 - will not print - what do we do now to have it print

Issue The product displays an '0x ... ' error message. The exact text of these error message varies by product, but it is usually preceded by the word 'Error .' If your error message includes the words 'ink system failure ,' and you use cartridges 564, 364, 178, 862, or 920, please refer to 'Ink System Failure' Message Displays on the Control Panel Common '0x...' error codes
  • 0xc18a0201
  • 0xc18a0206
  • 0xc18a0306
  • 0xc18a030a
  • 0xd0620130
  • 0x887dd03a
  • 0xd05d010d
  • 0xf0af8004
  • 0xc19ac3ff
  • 0xc18a050a
These error codes indicate that the product has an internal error condition. Solution one: Reset the product
  1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 1: Example USB connection (your product might not look exactly the same as this example)
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Jan 19, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Says:ink system failed,unable to copy,fax,print error code Oxc18a0106

It means you are out of ink and on newer printers, it can be only one color that will cause ink failure.Check your ink levels and replace the color that is empty.

Oct 26, 2009 | HP Photosmart C6180 All-In-One InkJet...

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