Question about Dell Office Equipment & Supplies
First of all, bookmark the following page- it will help with this and future error messages:
Next, go to this thread on the site and enter information and read about the possibilities for this error:
As you will see at the end of the thread, Dell ink cartridges are water based, and can start drying out after a period of time. Some have had success using a lint-free cloth and water or alcohol to loosen up the dried ink, so you might try that. Otherwise, new cartridges might be in order. If your cartridges are good, you will have to contact Dell Support or obtain a service manual for the printer, to further investigate the problem.
Also, I just read on this blog that the cartridges have a sensor on them that cannot be reset if the cartridge is refilled:
What will they think of next?
Good luck, hope this helps, and thanks for using FixYa.
Posted on Sep 11, 2010
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Posted on Jan 02, 2017
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