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My xbox 360 will not read my disk - Microsoft Xbox 360 Elite Console

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If it just a single disc problem it could be because the disc is out of region. By that I mean that the disc may be for any other region besides the United States which is region code 1. All US Xbox's will only play Region 1 discs. If it will not play any discs it sounds like an E74 error or disc drive error and your disc drive will need to be replaced. If you xbox is still in warranty the best solution is to send it into Microsoft for repair, if it is out of warranty or you just dont want to wait n the 4 week turnaround, you can just find someone knowledgeable in replacing the drive. The DVD drives in all xbox consoles are normal computer drives and run from a sata cable so replacement drives are easy to come by. Just make sure the person you have do it know how to properly replace it without getting you banned by Microsoft through xbox live. If you have any other questions, by all means send me an email. I worked for Microsoft for 2 years as a repair tech and I am very knowledgeable in Xbox issues.

Posted on Sep 16, 2010

  • phat dave Nov 07, 2010

    i if you have worked for microsoft for 2 years why does my drive work fine in one xbox then when i put it in to another xbox it will not work along with 2 other drives obviously the xbox is wrong but it will play dvds.. ???

  • Lake Kunz Nov 08, 2010

    The reason it will not work is because in each drive there is a small chip that is relevant only to that particular xbox and hdd. Hence if you get a new drive it must be "flashed" via usb cord to a pc before it can be reinstalled in the original xbox. This is to ward off theft of drives from rental companies like blockbuster.

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