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Hi, have have 21' Bottom Freezer refrigerator, model 69142992. My bottom freezer is getting a sheet of ice on the bottom, where the basket becomes frozen in place. The the freezer leaks water onto the floor. What could the problem be?

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Hi dear you have to unplug ur ridge and then open the freezer door remove the food try to defrost the ice by a hair dryer then remove the basket boil some water and pour it on the white metal back inside the freezer tell you feel the water goes inside ,your problem is drain blockage ,or stop the fridge for 24hours and it will work normally

Posted on Sep 11, 2010

  • georges_sali Sep 11, 2010

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Posted on Jan 02, 2017

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