Question about GE 30" Self-Cleaning Freestanding Electric Range - White-on-White

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I have a Self-Cleaning Oven from GE. Model # JBP24D0M1WW. The clock dropped a digit while I was using the burner and then the whole oven & display stopped working. When you turn the burner on, 24 shows in the display but the burners or oven will not heat up. The oven light works. Any suggestions? Thanks

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MY SELFCLEANING WHIRLPOOL OVEN CLEANED ABOUT 30 MINUTES AND THEN STOPPED AND WENT INTO E2 AND F1. THE DOOR IS LOCKED AND WON'T OPEN. WE HAVE TRIED EVERY THING THE BOOK SAID AND NOTHING HELPS. DO YOU HAVE AN ANSWER?

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SOURCE: clock and light in oven work but stove and burners will not

Sounds like the wires connecting your control panel to the individual heating elements have either shorted out or been disconnected. Try taking off the control panel board and testing the connections (the four on the sides of the circuit board in the middle, and the two five pin and one three pin connector on the mainboard). If they are good, then your problem lies in the control board itself and will require a replacement from Whirlpool. Depending on if you have the touch sensor board or a push switch, it can run upwards of a few hundred bucks.

Posted on May 26, 2009

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