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Hi, My XP PRO gets stuck scrolling on the first page of boot up. The Black page with the Windows Flag. The blue lines just keep streaming .

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  • naytz
    naytz Sep 11, 2010

    does it stay on the screen & never boots to the desktop screen of the computer? did you install any recent software?

  • Wayne Tolonen Sep 11, 2010

    Hi naytz.
    It will stay on that screen. It will not boot to desk top.
    Yes I installed some new software. Smart Defrag.
    I do not like to do it but I shut the power off and turn it back on and get the options black page on how to restart Windows. I go with start normally. It loads then. This issue is about 40% 0f the time.
    I suspect running that Smart Defrag moved to much stuff around.
    Thank You for the reply.
    Toad

  • Wayne Tolonen Sep 11, 2010

    HI naytz. It will stay on the screen and not boot to desktop. I shut the power off restart get the black options page and choose start windows normally. That works. I sure do not like doing that. Yes I installed Smart Defrag and ran it. Then this issue came up. Guess it moved too much stuff around now Windows cannot find what it needs. Tried System restore to a point earlier but no luck.
    Thank You for your reply.
    Toad

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Ok you might wanna try this.when you turn on the computer start tapping the F8 key on the keyboard

Posted on Sep 13, 2010

  • Wayne Tolonen Sep 13, 2010

    Hi naytz,
    I uninstalled the Smart Defrag soft ware and so far the problem is gone. So your question on new soft ware got me to thinking and at that point I had nothing to lose.
    So Thank You for your time.
    Toad

  • naytz
    naytz Sep 13, 2010

    mo problem at all.glad to be a help!

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