Question about Office Equipment & Supplies
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
August 31, 2007
Product : imageRUNNER 2230 / 2270 / 2830 / 2870 / 3025 / 3030 / 3035 / 3045 / 3530 / 3570 / 4570
Title : E001 Error Code That is Not Resetable
When the machine powers up the E001 error code is displayed but cannot be reset. (Note: The reset procedure for an E001 code is COPIER>FUNCTION>CLEAR>ERR)
In this case, the Main Power Supply PCB Assembly was replaced. The machine was powered up and the E001 code was able to be reset. The part number for the Main Power Supply Assembly is FM2-0260-000.
Remember, if the fixing unit circuitry has an open or a short, the code may not reset. Be sure to confirm the fixing unit wiring and try resetting the code before replacing the Main Power Supply Assembly. Canon USA, Inc. Systems & Technical Support Division 1-800-528-2830
Posted on Nov 09, 2008
SOURCE: Canon Error Code E000001-0002
Did you press additional funcation? You have to in order to get in to service mode. Then go to copier, then funcation, then CLR/ Clear, then ERR, the hit the OK on the display, then turn the main power switch OFF then back ON. It should reset the code, if not you have a problem with the fixing unit.
Posted on Oct 08, 2008
SOURCE: help me with
this error is related to fixing unit problem try this press * with head 2&8* with head on the LCD panel press Copier>function >clear>err> ok Switch off/on the machine or check the main AC supply if it is stable or not. hope this helps
Posted on Aug 11, 2009
0000 The main thermistor detects 250°C or higher.
0001 The main thermistor or the sub thermistor detects overheating (hardware
0002 The sub thermistor detects about 295°C or higher.
Main cause The fixing film unit is faulty (i.e., the thermistor has a short circuit). The
main power supply PCB is faulty. The DC controller PCB is faulty.
Caution To clear the error, execute the following in service move:
1. Fixing film unit
Check the interval between pin 1 and pin 2 and between pin 3 and pin 4 of
the connectors (4-pin) of the thermistor for electrical continuity. Is it 0 ?
YES: The thermistor has a short circuit. Replace the fixing film unit.
If the thermistor has a short circuit, the indication in service mode
(COPIER>DISPLAY>ANALOG) will be as follows from the start: FIXC=250°C
for the main thermistor; FIX-E=310°C for the sub thermistor.
2. Main power supply PCB, DC controller PCB
Try replacing the main power supply PCB. Is the problem corrected?
NO: Replace the DC controller PCB.
BUT FIRST: under service mode *28* copier, function, clear , err turn off and on maybe it will work.If it works check that you have good air flow around the copier.
Posted on May 04, 2010
Tips for a great answer:
Jan 18, 2016 | Canon Office Equipment & Supplies
Oct 08, 2012 | Canon IR2870 COPIER FOR 220 VOLTS ONLY
Apr 01, 2012 | Panasonic WORKiO DP-2330 Copier
Jun 09, 2011 | Office Equipment & Supplies
Jul 01, 2009 | Canon imageRUNNER C3220 Color Copier
531 people viewed this question
Usually answered in minutes!