Question about Computers & Internet
It sounds like you might have a driver missing for the External drive. I would first try installing the software driver before anything else. Download and install the driver and software from the manufacturer's web site.
Another thing to look at is if whether or not plug and play is disabled in the system Bio's. Course the easiest way to see if that is the case is to plug something else like a pen drive into the USB port and see if it is even working. It may also be that the USB port is not working or is disabled, or better yet your system has only a USB 1.0 port. In which the pen drive may work but it is not enough for the Ext. Hard Drive which requires USB 2.0.
But the remedy is to first try the drivers and software.
Posted on Sep 11, 2010
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Posted on Jan 02, 2017
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