Question about HP Photosmart C6180 All-In-One InkJet Printer
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Posted on Jan 02, 2017
Been on an online chat with HP in INDIA for over an hour. Given that you would "think" the error might have to do with the inside or "ink" you would think they would have me open the machine. If there is enough room you've got to read this online chat. WORTHLESS and I will never buy another HP printer ever again. This All-in-one was 372 days old and for them to not even consider going inside but to immediately tell me to buy another one. I hope you can see all of this. If not email me at SusanVette [at] ya hoo dot com and I will share it with you. Doesn't all fit so here is their bottom line:
Sequoia: I wish to inform you that HP is providing an option to exchange this defective unit with a new released All-in-One unit.
Susan : How much?
Sequoia: Let me also explain the complete process in detail so you can pick the model that suits your requirement.
Sequoia: You can upgrade the defective printer for a upgraded printer. Under the upgrade option, you have the option of buying a upgraded printer at much lower prices.
Sequoia: It means, we will send you with the another printer with a minimal cost (which is equivalent to the service charges for repairing your defective printer) then we will take your defective printer.
Sequoia: Moreover, the shippment charges will be borne by us.
Sequoia: Would you be interested in looking at these options?
Susan : yes how much
Sequoia: We have HP Photosmart C7280 All-in-One Printer, Fax, Scanner, Copier.
Sequoia: You can use the same cartridges with this model.
Sequoia: The features of this model are:
• Built-in wireless and Ethernet connectivity
• Easy two-sided printing
Sequoia: The Actual price of this All-in-One is $299.99 *
Sequoia: However, under upgrade option HP is offering for $157.99
Susan : how do I proceed when i am ready as I want to read all the reviews on that particular model
Sequoia: I am afraid this offer is not applicable in hpshopping.com or from stores, as this offer is only applicable online from us.
Sequoia: If you would like to go ahead I shall arrange a call back for you so that you can order the printer directly from our call back team.
YADA YADA YADA... Write me at above email for full chat.
Posted on Sep 03, 2008
Check the INK nozzels to see if they are clogged, Use a q-tip /or several to remove the ink in the nozzels, then check the ink jets where the ink makes contact with the paper, and clear them, if the printer hasnt been used in a while the nozzel could be clogged , with dry ink , not allowing the ink to flow. and causing the Pump fail to come on.
Posted on Jul 22, 2009
You need to reset the printer. I had the same exact problem with a C6150. Unplug the power cord from back "while printer power is on" (doesn't have to be fully booted just turning on). Wait 20 seconds, hold # and 6 keys together and plug power back in. Continue to hold until power goes off or semi-reset message comes up. Power up (if off) press OK for any error messages and let the printer cycle. Should be good to go. Mine sounded very noisy while it was trying to allign internally. I can only suspect that was the initial problem but this process fixed mine and it runs great now. Hope this helps.
Posted on Feb 11, 2010
SOURCE: error message Oxc18a0301
The "Oxc18" series errors can be removed by resetting the printer. Unplug the USB cable from the printer, remove the ink cartridges. When the "Insert ink cartridges" message appears unplug the power cord from the printer. Wait 1 minute (at least), then reconnect the power cord and turn on the printer if it didn't come on by itself. Reinsert the ink, close the unit and print a calibration page if prompted to do so. Finally reconnect the USB cable to the printer. If this doesn't work, the unit needs service (or replacement if the service call will cost more than a new printer).
Posted on Jul 17, 2010
Please DON'T keep posting messages that say "I had the same problem..." Those are useless!
If the software resets don't work, it's possible it's an electronics problem. Here is a repair note that worked for me:
Posted on Sep 24, 2010
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