Question about HP OfficeJet Pro K8600 Printer

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New printer. HARDLY USED Worked fine when first installed. . Now shows as offline on all five network printers. Ethernet connection. Power is on. Tried rebooting, Checked connections. Is the printer faulty? What to do nect?

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1. Try to print from local system if it does not then reinstall printer driver. check catridges.
2. Now right click on the printer using sharing options, share it again.
3. On the other computers using network icon, browse the printer connected system. Explore the system till you see the shared printer and double click it. It will take 2 to 5 Minutes and then your printer is network connected.
4. Now remove the old printer icons. And check printing using the new one.

Posted on Sep 11, 2010

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Posted on Jan 02, 2017

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Idle printer status


If your computer is USB connected make sure that the cable is connected and that the printer is powered up. If you are connected to the printer over your network through wifi or ethernet, make sure that each device (computer and printer) is connected.
If all of these are in order and the printer still shows offline, try re-installing the software that came with the printer. Sometimes the software needs to be re-installed due to corrupted files.

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Tip

I think there are 6 ways (at least?) to connect this printer: (1) Direct to Mac...


I think there are 6 ways (at least?) to connect this printer:
(1) Direct to Mac (or PC) via USB Cable (2) Direct to Mac (or PC) via Ethernet Crossover Cable(3) Ethernet to router/switch, with Mac/PC also via Ethernet to router/switch(4) Ethernet to router/switch, with Mac/PC via WiFi (802.11 wireless)(5) WiFi to router, with Mac/PC via Ethernet to router/switch(6) WiFi to router, with Mac/PC also via WiFi.
As (1) should be simplest, tried this first. First document would print instantly and completely, next doc would hang in queue with unexpected msg, "Printer is offline." Only way to print 2nd doc was to power cycle (off-on) the printer. This problem occurred whether 2nd doc was sent to printer before or after 1st doc had printed. Tried 2nd USB cable, tried new driver, tried reinstalling printer; same problem. Spoke to both Samsung and Apple support, including both on a conference call; never got this to work and never clarified if problem was in printer hardware/software, driver, or something else. Both companies now showing this issue as unresolved.
Nothwithstanding USB problem, did succeed in modes (4) and (6), although custom wireless config needed since my network does not broadcast SSID and requires an encryption password. Procedure required connecting first via Ethernet, obtaining Configuration Report by holding down orange button for 5 seconds, then using browser to connect to the printer's IP address. Also required different driver for wireless config (as opposed to USB).
Bottom line: What seemed simple - USB direct connect - proved unworkable, but wired and wireless network config works fine.

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