Question about Janome Memory Craft 10000

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I have a Janome HT2008le and I keep getting a 'E1' then followed by and 'E2' on the screen and I don't know what to do. It just shows that then beeps and beeps. I have searched everywhere to troubleshoot but can't find anything. Anyone know what this means? I would send it in to the closest repair service but to send to a qualified Janome repair centre is going to be $80 away. Please help!! Thank you!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Janome 5000 screen remeins black

my needle keeps going up and down  after i stop a seam  is it my foot control? if i stomp  hard on foot control the needle stops as  it should 

Posted on Sep 16, 2008

bargainbox
  • 1388 Answers

SOURCE: We need a repair manual

Janome stopped supplying the Back Light for the MC8000 some years ago. An enterprising fellow in Sydney, Australia does have some that he had manufactured especially to replace the Janome version.
What region do you live ?
I can give you the contact details and you can see about international freight etc. if applicable
As far as the Service Manual, they are given to Janome Trained Technicians and you will find it very difficult to persuade one to let you have a copy, it is their livelihood afterall.
www.bargainbox.com.au

Posted on Nov 28, 2008

bargainbox
  • 1388 Answers

SOURCE: Janome 6600p: E1 error


Hi
Direct from the Janome workbook E3 error relates to:
"Stepping motor for tension release (MC6500P & MC6600P only)"
Ensure there is no lint or thread trapped between the discs of the top tension unit.........try "flossing" where thread goes down thru tension unit with a scrap of clean fabric.
It may also be the mechanism that releases tension when the presser foot is raised....it is a sensor and may be out of alignment...not really an easy home fix.
Let me know how you get on, just remind me of the issue as I respond to many.
Bargain Box

Posted on Jan 02, 2010

  • 161 Answers

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you could buy from sewingmanuals.com

Posted on Sep 14, 2010

Tally Girl
  • 1122 Answers

SOURCE: My footup and footdown button

Turn the machine off first and unplug.

If you've got a manual, look up the page for trouble shooting, this error message may be listed iwth a solution. I'd also suggest that you remove and clean out the bobbin holder. This is the little black piece you put the bobbin into. It has possibly dislodged if you've had a jam up. You will need to unscrew the two screws holding the needle plate down, take out the needle and pressure foot to give yourself some room too. Put the bobbin holder back into position lining up the red markings on the holder and the stopper, your manual should show images of this.
tally_girl_55.jpg

Once its all back together, turn on and hopefully it will reset to normal mode.
If you've done all this and the error message won't stop showing, then yes, you'll need to take it in for a service.

Posted on Jul 21, 2011

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Hi
Direct from the Janome workbook E3 error relates to:
"Stepping motor for tension release (MC6500P & MC6600P only)"
Ensure there is no lint or thread trapped between the discs of the top tension unit.........try "flossing" where thread goes down thru tension unit with a scrap of clean fabric.
It may also be the mechanism that releases tension when the presser foot is raised....it is a sensor and may be out of alignment...not really an easy home fix.
Let me know how you get on, just remind me of the issue as I respond to many.
Bargain Box

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my needle keeps going up and down  after i stop a seam  is it my foot control? if i stomp  hard on foot control the needle stops as  it should 

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