Question about Corel Video Studio Pro X2 for PC

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I HAVE CANON VIDEO CAMERA XHA1s plus corel videostudio pro x2..........THE PROBLEM is that i cant capture video from camera. THE connection from camera to computer is via firewire . I HAVE downloaded your update to corel programme. MY COMPUTER is HP pavilion entertainment using Windows 7. DO i have to add hardware to the computer? I also mention that videostudeo pro X2 worked with my then sony HD camera. Sony in that instance supplied disc for drivers etc. CANON didnt & say i dont need disc. APART from that, at this stage i havent found them helpful......... heres hoping u can help........we had a major earthquake here i9n christchurch newzealand & its dificult to drive in the city to computer experts (many buildings destroyed) Thanx Tony Smith

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  • tony_pipi_sm Sep 11, 2010

    i have followed your instructions but still unable to capture the video

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Hi tony_pipi_sm.
It seems that the issue might be due to the "Plug and play" Drivers for the Canon Camera.
However, please let me know the exact Model # of the Canon Camera, so that I can provide you the required troubleshooting steps.
However, it would be better to connect to your Computer remotely and resolve the issue.
This issue might also require some advanced troubleshooting steps.
Hence, it would be better to come online through "Fixya Live Chat".
Hope this helps.
Please feel free to contact for further information and assistance.

Posted on Sep 11, 2010

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Hello Tony,

It seems that Windows 7, particular 64 bit Windows 7 (and Vista64 bit) and your firewire hardware are not quite playing nicely. This has been an issue on some systems.

Here is a tip that I found on the net that may help you:
1. Go into device manager and select 1394 Bus Host Controllers,

2. Click plus sign, which should reveal your firewire card, right click on it and select the update driver, option.

3.Select browse my computer for driver software.

4. Select " let me pick from a list of device drivers on my computer",

5.Select 1394 OHCI Compliant Host Controller (legacy)

Though I don't have experience with your particular model, this next trick has helped me in the past with both firewire and usb DV issues.

Plug your camera in, launch your corel application. Start camera playback, preferably from the computer if able, manually if you can't. If you still are not getting the DV feed from the camera, unplug the firewire cable, and plug back in. It may start working then.

Posted on Sep 11, 2010

  • Sheldon Dedek Sep 12, 2010

    Try another firewire cable first. Then try another firewire adapter / card. If that doesn't work, get Canon back onto the line and explain to them what you have done, and what else needs to be done.

    Does the camera work on a different computer? There may be a problem with the camera itself.

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Posted on Jan 02, 2017

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