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Bought brand new batteries. have power, but chair will not move. Chair been out of use for approx 5 years.

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Zim When you turn the power on and all the lights on the battery level are lit and you move the joystick forward Do you hear a clicking sound coming from the motors? You are not getting any flashes on the lights? If you don't hear the electric brakes energize or click when you move the joystick then they are probably stuck to the motor housing. Try putting the chair in freewheel and trying to push it like a manual chair. It should roll freely. If it doesn't then the brakes are stuck and you won't get any sort of error code. I don't know what brand of chair you have so I can't tell you what steps to take to free up the brakes. Try rocking the chair back and forth to freeup the brake pads when you have it in freewheel If you are mechanically inclined you can take the brakes off the back of the motors and try to unstick the pads but be careful not to break the wiring from the motor harness to the brakes. Let me know if this helps

Posted on Sep 11, 2010

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