Question about GE WBVH6240F Front Load Washer

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WBVH6420F Will not lock the door nor start when Power and Start buttons are pushed, only beeps twice. Found the door plunger broken, replaced it and all it does is still beeps twice and will not lock. Found and printed our GE Service Manual and attempted to go into test mode but nothing displays when I go through the steps to enter the test mode, Just beeps twice. By reading this site found it could be a couple of things but would like an experts opinion. (1) Will not enter test mode because there is still enough water in the machine to not allow the water level switch to reset and (2) There might be something lodged in the pump. When I cleaned the trap it was totally clogged. I'll attempt to **** water out tomorrow and also see if I can get the pump out to wash it out. Any pointers anyone can give me??? Thanks...

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Do not feel alone on this one. I too am experiencing this problem. I've cleaned out the lint trap and not much was in there. I am still getting the two beeps and nothing happens. Please let me know if there is a solution.

Posted on Sep 19, 2010

  • gene_wilbour Sep 19, 2010

    scmillhouse, I also posted on another site and they responded with a potential solution. I've ordered a control board assembly and waiting for it to come in. I read on even another site a post that experienced the same problem and he replaced the control assembly and it resolved his problem. I'll post back and let you know if it resolved my problem. Since they say no advertisement in these posts I'm not sure if I can tell you the other site but if you do additional searches you should find it. It is posted just as above (I copied and pasted).
    The only thing is they said to take some voltage reading using the diagrams inside the housing of the unit. I could find and drawing with voltage reading, just instructions on how to go into Service Test Mode, which you should know can't be done!!!.
    Find the manual, search 'Service Manual for WBVH6240F' and it should lead you to the link.
    Good luck and if you can't find it post back and I'll figure out a way to get you the info or give you my email address.

  • scmillhouse Sep 19, 2010

    Gene, thanks for the reply. I could not find a free copy of the service manual out there. Nor could I find this posted on any other sight, google gave me one hit, this page.

    I had suspected the door lock was the problem. I dis-assembled everything in my way to removing that component, i could not find anything that visually looked like it could be the culprit so i re-assembled everything. Interestingly when explaining to my wife what I was doing, she mentioned that she was angry and slammed the door extra hard during the last use (d'oh). I still thing this is the problem but am afraid to order a $100 part on a hunch.

    I also am not able to get into the Service Test Mode. The manual under the lid of the machine says to hit a few buttons and you can get into the service test mode, it does not seem to do anything when I do this (just sets a 2 hour delay).

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