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3 Answers

Samsung 40 inch TV -- the information from the Info Bar flashes up on the screen interrupting the picture momentarily. Sometimes it does it quite often- other times it may happen 20 minutes apart. I have tried changing the picture ratio and also changing the time and date (both of those are on the info bar). but to no avail. Can anyone help me or should I look elsewhere?

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  • audreycweber Sep 11, 2010

    Why would this suddenly begin happening? I have had the set well over a year now and it just started happening a month or so ago. I don't know the answer to your question, but will check with my son in law when he gets back in town tomorrow night. He is the one who hooked it up


    Yes, we are hooked up into a cable box and nothing has been changed.


    Thanks for your comment == I will check it out.


    Audrey

  • audreycweber Sep 11, 2010

    The previous expert suggested my cables were at fault however, we have not changed anything since we first set it up, and that was over a year ago.

    Any other suggestions out there? My source is cable from Time Warner and we recently added a DVD player --

    Thanks

    Audrey

  • audreycweber Sep 13, 2010

    I would have no idea of how to do what you suggest. Should i call in a repair service or is there some thing that I could do considering that I do not have any technical experience?


    Audrey

  • audreycweber Sep 13, 2010

    This solution is not possible for me since i do not have any experience in self repairs.

  • audreycweber Sep 13, 2010

    Is there any way to shut off the information bar completely?

  • audreycweber Sep 13, 2010



    I am not sure -- my family did not keep anything that would tell me that when they set this up -- however, the did keep a strip that has this information: LED TV , Series 6000 <6 Luxia.


    Does this tell you anything?

  • audreycweber Sep 13, 2010

    I dowloaded page 36, it says nothing about upgrading firmware (what is firmware?). Page 36 refers to Media Play Function.


    When I click Firmware,there doesn't seem to be anything that I ca use.


    Thanks again -- Audrey

  • audreycweber Sep 13, 2010

    I have tried working with the info on page 33 -- I will let you know what happens -- haven't had time to sit and watch tv in that room. Thanks again

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3 Answers

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  • Master
  • 4,472 Answers

Hi,
First off can you give me the exact model of the television then I will be glad to assist you further.
Thank you,
Lee

Posted on Sep 13, 2010

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  • Master
  • 17,129 Answers

This a fault that has occured from the OSD (on screen display).
This is the information that is provided by the microprocessor and is displayed. The clocking/positioning also comes from the processor and the associated circuts.
So sicne you find this as erractic, just check for capactitors near the microprocessor to be defective. Solder around the sections in the mP , check the crystal and change suspected low value electrolytic capactiors.
If not the mP can be faulty.

Posted on Sep 11, 2010

  • Donald DCruz
    Donald DCruz Sep 13, 2010

    Yes, it would be good to take an opinion than to look into without any technical knowledge.

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  • Master
  • 736 Answers

I can help you but I need a little more information perhaps. Are you using a cable box or a satellite receiver? Most often when I hear about this happening a cable box or satellite receiver is connected to a television with a coaxial cable (reminds you of a water hose). This type of connection is not sufficient and you will have to use a composite (RCA) or component cable instead. Perhaps you are already using one of those cables as well as the coaxial cable. That means when the television was connected to the device it was connected to the television in more than one place. If this is the case you may be on the wrong input. You may be on the input for the television's tuner when you should be on one of the hd inputs. Hope this helps.

Posted on Sep 11, 2010

  • Loretta Northcutt
    Loretta Northcutt Sep 11, 2010

    I recommend printing out the solution I posted and completing the troubleshooting. The tv has to be on the wrong input.

  • Loretta Northcutt
    Loretta Northcutt Sep 14, 2010

    I really don't think it's firmware. If the television is on the tuner input and the cable box is connected to the television with a coaxial cable then the information bar will keep popping up on the television screeen.



    The television needs to be switched to the input that the componenet cables are connected in (or the one the hdmi cable is connected to).



    If this is a cable information bar and not a television information bar then the cable box probably needs replacing.



    The manufacturer should be able to walk you through a factory reset going through the service menus to "reboot" the television if it turns out that I'm wrong. They should be able to send you the firmware as well. Sometimes after installing the firmware the television needs a factory reset. No there is no way to just shut the information bar off.

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