Question about Electrolux Epic 6500 Vacuum

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The bag change symbol is on. Changed bag and filter but still will not come on. Manual says to reset on/off switch but doesn't tell you how.

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  • 4wyatts Sep 11, 2010

    It will not allow me to turn it on. It is like the on/off switch is not working.

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Hello there,

Sorry to hear about the troubles you are having with your vacuum. To my knowledge there is no master reset switch, they usually are referring to "resetting" the device which is just limited to unplugging it, and turning it off and back on a few times. If the bag change symbol does not disappear it could be a sensor problem inside the vacuum. Does the vacuum still operate normally? Is it vacuuming successfully into the new bag? If so just ignore the warning and just change the bag when you believe it's getting full in the future. If you want to confirm this information please call electrolux customer support at 877-435-3287.

If you are still having difficulties please let me know and I will definitely help you further.

Thanks
Tim

Posted on Sep 11, 2010

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The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off.
The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine.
If the full bag shutoff switch was stiff and then it will take a couple of presses of the on/off switch to move the shut off switch back into the running position.

Posted on Sep 11, 2010

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1 Answer

No power but lights flash


Is there a reset switch. Most vacuums have one some where near the bottom brush, to protect the vacuum from overload. If the vacuum tripped, the vacuum will not work until you've pressed the reset switch. If you can't find one, pls check manual.

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Since I replaced the bag in my Eureka Rally 2 (this was the first time) the suction has not been working well. Could you please tell me what I could have done incorrectly. Thankyou


The dust bag holder is an important part of this vacuum. Make sure the bag is installed into the holder sliding bag collar into slots to secure.
Make sure the bag is tucked into cleaner. or the bag cover will not latch securely.
Also, the motor and exhaust filters should be cleaned at each bag replacement.
REPLACING THE FILTERS
Filters should be cleaned or replaced when they become visibly soiled or suction power is reduced. Always operate the cleaner with the filters installed to avoid motor damage. The dust bag must be changed and the filters cleaned or replaced if the window of the Clean Filter Indicator changes into red when the cleaner is operating at maximum power and the nozzle is raised from the floor.

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It worked great and then suddenly won't turn on- don't have a manual, bought it on clearance- is there something i am not doing? i emptied the dirt out of it and brushed off the filter. Does it stop...


It sounds like the reset thermal switch has to be reset. Most vacuums have a reset switch on them some were and that is usually by the motor or the very bottom of the machine. If the switch was activated you just need to push it to reset it but there might be more to your problem then you know. The switch might have to be reset because of these problems that need to be handled first or it will happen again. First is the motor might be getting hot caused to pluged air ways, bag to full, hair or something like that wrapped around the spinning brush at the bottom of the machine. You need to make sure the roller on the bottom is not tied up that would over work the machine and cause the switch to come on. Also their are on some machines small air filters for the fine dust see if those are plugged as well these could casue the problems as well. thanks

Oct 05, 2010 | Kenmore Progressive Bagless Upright with...

1 Answer

Stopped running. Filter was clogged. Cleaned filter and changed bag, but still won't start. Motor was warm when it stopped.


Hi There,

This sounds like the Thermal Switch in your motor tripped. All Riccar vacuum cleaners have a motor reset switch, that will shut the motor down when it gets hot. Usually it's caused by a full bag, clog, or dirty filter.

Try resetting the thermal switch first. If this doesn't work, you may have done some more serious damage to the motor, and it might be a good idea to take it into a local Riccar dealer in your area.

Here's a step by step guide on how to check the reset switch on your Riccar 8850:

To reset the thermal fuse:
  1. Unplug the vacuum cleaner
  2. Check for problem – over–filled bag, clog in hose, clogged filters, etc.
Remove the vacuum bag, and see if you can visibly see any obstructions, or replace the bag if it's full:
c1e4e8e.jpg


Also inspect the Secondary filter while you have the vacuum bag removed from the machine. If the filter is clogged or dirty, rinse under warm water, and air dry completely before reinstalling it into the vacuum. It's best to wash this filter every 30 days, and replace after 4-5 washings.

Here's a link to the secondary filter on our website if you ever need to purchase one:
Riccar 8800 Series Secondary Filter

cb9e3ca.jpg

Your Riccar 8850 also has a set of exhaust filters that are on the front of the vacuum, near the bottom where the upright body meets the agitator housing. These filters when clogged may also cause the thermal switch to trip. These filters are recommended to be replaced every 6-12 months, and are not recommended to be washed.

Here's a link to 2 sets of the exhaust filters for the Riccar 8850 on our website:
Riccar 8850 Exhaust Final Filters, 2 Sets, 4 Total Filters

7016d5a.jpg

It's also possible that you may have clog in the suction port inside of the agitator housing. Remove the bottom plate from the vacuum, and look for the tube that runs on the left hand side from the tray to the rear of the agitator housing. Make sure that this tube is clear from obstructions:
9ad2b54.jpg


Locate "tripped" fuse – the small white button located on the bottom of the back side of
the main body (roughly one inch to the right of the left wheel)
d4be71a.jpg

Using a pencil, paper clip or other pointed object, push the reset button in, you should hear a clicking noise when it resets.

Plug the vacuum cleaner back into the wall, and try turning the vacuum on. It should come right back on. If not, it's best to take your machine into a local Riccar authorized repair facility for further more advanced diagnosing.

Please feel free to ask any follow up questions by adding a comment to this repair, I'm always more then happy to answer any and all follow up questions if you need some clarification. If this was helpful, please rate the repair helpful or leave some feedback for me. Thanks so much,

Chris Jones
Govacuum.com

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No, the only effect of not cleaning them would be decreased air flow and consequently . The time between changing filters depends on how much the vacuum cleaner is used. Common failures are damaged cords and a damaged or failed power switch

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1 Answer

What is the symbol above the "change bag" symbol?


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Hope this helps.

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1 Answer

How to reset?


The button I think you are talking about is the bag switch. It is located in the bottom right corner where you put the bag. If the bag does not cover it, the machine will not run.
Also, when the machine cuts off when the bag is full, you have to push the power switch off and back on to reset the full bag switch located in the switch control housing inside the machine.

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1 Answer

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