Question about Pc America Restaurant Pro Express

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My admin password for Restaurant pro express version 12.0006 suddenly stopped working... HELP!

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Try using the default ones. They are ID of 01 and password admin. If this lets you in, go to EMPLOYEE MAINTENANCE and make sure account has not been disabled, then reset the password.
If the defaults don't work, you could restore database from a backup.
If you don't have a recent backup, you will need to add an administrative account to the database manually. This would require technical assistance from me or PCAmerica.

B Mattern

Posted on Sep 11, 2010


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RPE Won't start. Can't even get to the credentials/login screen. Database exceptions.

Check to see if the SQL service is running. Go to Control Panel, Admin Tools, Services. These three should be started. SQL Server (PCAMERICA), SQL Server Browser, and SQL Server VSS Writer. It sounds like you are having a connect problem to your database. Did you do any RPE upgrades or conversions? Since you let system set for several months, I assume your free tech support has expired. If not, contact them today. Don't wait. Otherwise, you need tech help. I'm available at a much more reasonable rate than PCAmerica.
Please return and give me a favorable rating if this helps or is of value to you.
Feel free to email me with more details if need be.

Sep 05, 2012 | Pc America Restaurant Pro Express

1 Answer

We use PC America Restaurant Pro Express at our restaurant. I had a server delete invoices before they were closed out (but after the customer had paid her cash). I was able to find this out by matching...

The server may have had your admin password. The default password is common knowledge by searching the web. This should be changed or disabled. The information you need is in the database. It will even give you the server ID that deleted the transaction. Someone familiar with querying an SQL database is what you need. I can help you, but not for free. Too much time and experience needed.
Please return and give me a favorable rating if this helps or is of value to you.
Feel free to email me with more details if need be.

Sep 20, 2011 | Pc America Restaurant Pro Express

1 Answer

I am trying to start the evaluation disk... was give the worng passwords etc for the sign on database page. Need the password to restaurant pro... Please help

Default login password is 'admin'. If you are on the view database settings page, you don't need that password, just leave it as is. If you are trying to switch to one of the sample databases, the password is still 'admin' unless you changed it already using the CHANGE PASSWORD under FILE menu.

B Mattern
Please return and give me a favorable rating if this helps you. Thanks

Nov 10, 2010 | Pc America Restaurant Pro Express

1 Answer

Do not have the password for database

default login password is 'admin'
password to switch or connect to database is 'pcAmer1ca'
note case sensitive and yes that is the number one.

B Mattern

Sep 16, 2010 | Pc America Restaurant Pro Express

1 Answer

Had to re-install software. Can't get past the admin/password box. Typed in the default "admin" but the software wants a password. Can't restore database or get into the application.

The default settings are cashier id: 01 and password: admin
If you changed them, you need to used the changed ones.
If you backed up your database before the re-install, then you should not choose to KEEP EXISTING DATABASE, but rather create a new one. This will let you into the software with the default settings. Then you can restore the backup by using the default password: admin. The database should be named 'cresql' unless you have a different name for it.
However, once restored, you will still need the changed password to open and run the software. If you don't have it, it can only be changed by programming a new one into the database directly with other software. Technically difficult. If you need help,

Jun 24, 2010 | Pc America Restaurant Pro Express

3 Answers

I forgot my admin password and need to reset it

Have you tried the default settings: 01/admin
Assuming you have or changed it, then you have to go directly into the SQL database and reset it using another program like SQL Server Management Studio Express. This is not for novices and can destroy your program's database if used incorrectly.
If, by luck, you are using employee swipe cards, open notepad and swipe your card. The password may be displayed if all tracks on card are being read by your MSR.
If you want my help, email me at:

Jul 02, 2010 | Pc America Restaurant Pro Express

1 Answer

Can't login as administrator pc america RPE

use the software default or another login and go to employee settings. Admin was probably disabled. Re-enable it and try again

Sep 16, 2009 | Pc America Restaurant Pro Express

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