Question about Canon PIXMA MP980 All-In-One InkJet Printer

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ERRO 5C20 - Canon PIXMA MP980 All-In-One InkJet Printer

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Hi,

To resolve this error we need to reset the Printer.

Please follow these steps to do the same:

1.On the operator panel, press the button. (The display will go blank.)
2. Unplug the power cord and plug it back in after 30 seconds to ensure that the device resets itself.
2.Then press the button.
3.Once the printer has restarted, please try to print a test page.

Error 5C20 means the logic board is faulty - most likely because it can't move the rollers and carriage.
This is a serious problem and in case a power recycle reset procedure does not fix it you will need to get the printer serviced.

Posted on Sep 10, 2010

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1 Answer

Why error 5C20


Error 5C20 means the logic boardis faulty - most likely because it can't move the rollers and carriage.
This is a serious problem and in casea power recycle reset procedure does not fix it you will need to get theprinterserviced. and to do a reset

1.On the operator panel, press the button. (The display will go blank.)
2. Unplug the power cordand plug it back in after 30 seconds to ensure that the device resets itself.
2.Then press the button.
3.Once the printerhas restarted, please try to print a test page....just one more thing make sure there isn't a paper jam and the ink cartridges are properly seated.... that code seems to be a common problem with cannon

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