Question about Maytag Neptune MDE5500AY Electric Dryer

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My dryer is not heating but everything else seems to be operating normally. Is it the heating element

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ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Check to make sure you are getting full 220 Volt power to the dryer, if you are then:
Sounds like your problem may be with the heating coil. Remove the back/or front just under the door of the machine and try to locate the air duct going from the blower to the drum. Normally inside/outside the air duct you will find the heating coil and the thermostats/thermistors. Once you have located the heating coil, remove the two wires from it and check the coil with an ohm meter across the two terminals of the coil.
You should read continuity across the terminals, if not you will need to replace the coil as it is faulty.
If the heating coil is ok, then:
You can check the thermostat/thermistor one at a time by removing the two wires and taping them together with electrical tape or with an ohm meter to test the thermostat/thermistor. (Should have/show continuity)
If the coil heats up then replace the thermostat/thermistor.
DO NOT LEAVE THE WIRES TAPED TOGETHER AFTER THE TEST.
This could cause a FIRE, as you have removed the safety of overheat from the machine.
Please rate me

Posted on Sep 11, 2010

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Posted on Jan 02, 2017

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The heating element is SUPPOSED to cycle on and off. That is normal. There is an Internal Bias Thermostat and a Hi-Limit Thermostat that help regulate the internal operating temperature of the dryer. However, if you are experiencing longer dry times, or poor drying efficiency, the following link can give you some things to check before you assume there is a malfunction with your dryer:

http://www.fixya.com/support/r3578821-dryer_takes_too_long_to_dry

The number one cause of dryer heat related problems is poor exhaust ventilation. If not vented properly, a dryer will not dry efficiently, will actually take longer than required to dry, and will cause the heating circuits to overheat to the point of failure. The dryer will actually seem hotter than usual in many cases and the heating element will appear to glow brighter as the heating circuits begin to overheat. This is also the source of many fire hazards if not resolved. Read through the link provided and review some of the potential causes.

If you have any questions, please post back with your MODEL NUMBER and let me know. I hope you find this information is helpful.

NOTE: If you thoroughly check everything and still have problems let me know. The problem could be related to a thermostat beginning to fail.

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My heating element stays on for about 15 sec at a time-is this normal?


Is is normal for the heating element to cycle on and off. The element is usually protected by an operating (or hi-limit) thermostat that helps regulate the internal operating temperature. The element is not supposed to stay on continuously or you could end up with a scorched clothing, or a fire hazard. As your clothes get dryer, the heating element should cycle less. As long as you are not having any problems with dryer performance, you shouldn't have anything to worry about.

However, if your dryer is heating, but you are experiencing longer dry times or poor drying efficiency, the following link can give you some things to check before you assume there is a malfunction with your dryer:

http://www.fixya.com/support/r3578821-dryer_takes_too_long_to_dry

The number one cause of dryer heat related problems is poor exhaust ventilation. If not vented properly, a dryer will not dry efficiently, will actually take longer than required to dry, and will cause the heating circuits to overheat to the point of failure. The dryer will actually seem hotter than usual in many cases as the heating circuits begin to overheat. This is also the source of many fire hazards if not resolved. Read through the link provided and review some of the potential causes.

If you have any questions, please post back with your MODEL NUMBER and let me know. I hope you find this information is helpful.

NOTE: If you thoroughly check everything and still have problems let me know. The problem could be related to a thermostat failure.

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