Question about AT&T 1738 Digital Answering System with Time/Day Stamp Answering Machine

1 Answer

How can you delete messages from another phone outside (remote) when you call in and use your code for messages. This machine did not come with a manural in ENGLISH!!! Can't believe you wouldn't have it in two languages. Thank you for your help! Janice

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  • 172 Answers

Hi. You can download or view the manual from this website

Please click here

I tried to read the manual but it doesnt specify how to delete the messages if you are not infront of the answering machine or without using the actual device.

hope this manual will help you

Posted on Sep 10, 2010

  • Charissa Natanauan
    Charissa Natanauan Sep 10, 2010

    I re-read the manual

    You can access many features remotely from a touch tone phone.
    1 Dial your telephone number.

    2 When the system answers, enter your three-digit Remote Access Code during or after the announcement. The system announces the number of messages, then begins message playback. If the announcement continues to play after entering your code, wait for the announcement to end or press # to stop the announcement, then re-enter the code.

    3 To use a remote access command, press 5 during message playback and wait for the two-beep signal.

    4 Enter a remote access command.

    Remote access Command :

    [b]DELETE MESSAGE Press and release 3 while the message is playing.

    DELETE ALL MESSAGES After you have listened to all messages and heard the[/b]
    two beeps, press 33.

×

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How do I retrieve recorded messages from an outside phone?


You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system
Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code (19, unless you have changed it). The answering system automatically announces the number of messages (new or old) if there are any. If there are new messages, the answering system automatically begins to play new messages only. -OR If there are no new messages, the answering system automatically begins to play all old messages. You can also enter the remote commands: Play all messages
1 Press to listen to all messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). Play new messages
2 Press to listen to new messages only. Delete a message 3 Press during message playback to delete the current message. Delete all old messages
3 Press to delete all old messages. Replay current message or previous message
4 To repeat the message currently playing, press 4 after the answering system plays the day and time the current message was received. To listen to the previous message, press 4 while the answering system is playing the day and time the current message was received. Stop
5 Press to stop playback and recording. Play help menu * 5 Press to listen to a list of remote commands. Skip to next message
6 Press during playback to skip the current message and advance to the next message. Record a announcement
7 Press to record a new announcement. Begin speaking after the long beep. Turn system on or off 0 Press to turn the answering system on or off. Exit
8 or hang up Press to end remote access (the call is terminated). 1. 2. 3. 4.5
0 Answering system Remote access Hang up to end the call and save all messages.
NOTES: If you do not enter a valid remote access code, the system answers the call automatically. If the date and time is not set when a message is recorded, the system announces, "Time and date not set" before the answering system announces the number of messages. If there are no messages in the answering system, the system announces, "You have no message." If there are no new messages in the answering system, when you press 2 to play back new messages, the system announces, "You have no new message." If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. If the memory is full, the answering system answers after 10 rings and announces, "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements. When the answering system is turned off, the telephone answers after 10 rings and announces, "Please enter your remote access code."

Mar 13, 2015 | Uniden DECT 6.0 Cordless Phone ID

Tip

Remote access for machine



This come from a previous model than I have (mine is a ol5870), but seems to work for this one in retrieving messages from another phone.

Default access code is 0000 if you haven't changed it (but you should); when answering machine answer dial in the 4 digit code while the outgoing message is playing.

Once in dial 1,2, or 3 to play messages (mail box number I believe)

You can dial * for a help menu

4 Repeat a message
44 Ignores a message (message won't remote retrieve next call)
6 plays next message (skip to next)
7 Deletes message
8 Lets you record a memo
9 Let's you change the outgoing message (5 stops the recording)
0 Toggles answer on/off

I hope this helps some people at least in part.

on Feb 14, 2009 | Olympia OL5870 Digital Answering Machine

1 Answer

How do i retrieve messages when out of town, from my v-tech 5.8 & can i use my cell phone to do this ?


If I remember correctly you can remotely connect to your answering machine.
When you call the phone and it greets you (assuming you haven't changed the code) press 19 to get it going.
You should then begin to hear your messages. After you get past the 19 part (options are as follows)
1 ) Plays all messages 2 ) Plays only new messages 3 ) (During playback) Deletes the current message 33 ) Deletes ALL OLD messages 4 ) Repeats current message 5 ) Stop 5 ) (While no message being played) Lists Available Commands 6 ) Skips to next message 7 ) (While no message being played) Record new greeting 8 ) Hang up 0 ) Turn Answering Machine on/off

Jun 29, 2011 | Vtech 5.8GHz Cordless Phone with Digital...

1 Answer

How do i get messages from remote location


To use your system from a remote telephone, you must first enter a 3-digit remote operation security code. The security code label is located on the bottom of the system.

1. Dial your phone number.

2. When your outgoing message is playing, enter your remote operation security code. Bd appears on the display to indicate the system is in remote mode.

If there are no new messages, you hear three beeps.
These are the remote codes available to you:

2 # Play all messages.
2 5 Play new messages.
3 # Delete all old messages.
7 # Record new outgoing message.
7 # Stop recording outgoing message.
8 # Record memo.
8 # Stop recording memo.
9 # Turn system off/on.
0 # Monitor the room..

Jun 12, 2011 | Radio Shack 3822 Digital Answering Machine

1 Answer

Can I check my messages from a phone outside my home, is it possible to make a remote enquiry? And if so, how does it work?Thanks in advance for your answer. Regards, Joy


Remote Message Retrieval
You can operate your answering system from a remote location using any touch-tone
telephone or the handset.
Remote access away from home
You can check, play, or delete messages, even record a new greeting message when
you are away from home. Additionally, you can turn On or Off your answering system
from a remote location.
Remote access:
1) Call your telephone number and wait for the system to answer. If the answering
system is off, it will answer after about 10 rings and sounds a series of beeps.
2) During the greeting message (or a series of beeps when the answering system is off),
press 0 and enter your PIN code within 2 seconds (see "Setting a PIN Code" in your owners manual.
3) The answering system announces the current time and the number of messages stored
in memory. You hear "To play incoming messages, press zero-two. For help, press onezero".
You will hear a beep.

4) Enter a command within 15 seconds, each command there after must be entered
within 2 seconds. You may select a command from the following chart:
For your convenience
a remote operation
card is provided for
you to use while
away from home, it can be found in the back of your owners manual.
Command Function
0 then 6 Answering System On
0 then 7 Memo Record/Stop **
0 then 8 Greeting Message Record/Stop **
0 then 9 Answer System Off
1 then 0 Help Guidance
Command Function
0 then 1 Repeat a Message*
0 then 2 Playing incoming Messages
0 then 3 Skipping a Message
0 then 4 Deleting a Message
0 then 5 Stop Operation
* For Repeat a Message function, press 0 then 1 within about four seconds to
repeat the previous message, or press 0 then 1 after about four seconds to repeat
the current message.
** For Memo Record and Greeting Message Record function, the first time you enter
the corresponding command, it starts the Recording function. If you want to stop
the recording, press 0 then 7 or 8.

5) After the command has finished, you hear intermittent beeps indicating that the
system is in the command waiting mode. You may enter another command at this
time from the chart above.

6) When you are finished, hang up to exit the system. The answering system
automatically returns to standby.
Your machine automatically has a PIN set of 80.
If you are trying to use remote access from a cellular phone and having trouble: Try changing your tone length on your cell phone to long.

May 25, 2011 | Uniden Cordless Phone

1 Answer

Code to retrieve messages


Here are the instructions you need to follow:

If you want to be able to play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99).
To select a PIN, perform the following steps:
1) With the phone in standby, press [menu/clock] twice.
The system announces "Security code," and the current PIN code is announced as it is displayed on the base.
Then the system announces the instructions for setting the PIN code.
2) Press [volume/select/ ] or [volume/select/ ] until the desired number appears.
3) Press [set] to select the PIN code. You hear a confirmation tone, then the announcement "Security code" followed by the new PIN code is announced. After a few seconds, the system announces "To set ring time, press menu again."
Note: The PIN code is set to "80" at the factory.

Remote Operation
When you are away from home, you can operate your answering machine with any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press [0] and enter your PIN code
3) The answering machine announces the current time and the number of messages stored in memory. Then you hear "To play incoming message, press zero two. For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:
Command Function Command Function
[0] then [1] Repeat a Message [0] then [6] Answering Machine On
[0] then [2] Play Incoming Messages [0] then [7] Memo Record/Stop*
[0] then [3] Skip a Message [0] then [8] Greeting Message Record/Stop*
[0] then [4] Delete a Message [0] then [9] Answering Machine Off
[0] then [5] Stop Operation [1] then [0] Voice Prompts
* For Memo Record and Greeting Message Record functions, the first time you enter the corresponding command, it
starts the Recording function. If you want to stop the recording, enter the command again.
Note: Once you enter the remote access menu, you must enter a command within 15 seconds, or the
answering machine automatically hangs up and returns to standby.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering machine automatically returns to standby.

Turn on the Answering Machine Remotely
If you have forgotten to turn on your answering machine, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press [0] and then enter your PIN code. The answering machine announces the number of messages stored in memory. You hear "To play incoming message, press zero two. For help, press one zero."
4) Press [0] then [6] to turn the answering machine On. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Feb 28, 2010 | Uniden EXAI5680 Cordless Phone

1 Answer

Need to turn answering service back on, and delete some messages.


go to settings to turned it on and to message settings to delete the messages

Nov 16, 2009 | Panasonic KX-TG5632 Phone

3 Answers

I left my Vtech phone in New York, left for Europe and forgot to set the answering machine on. When I call in I get a factory recorded announcement that I'm not available, etc. I have my PIN # with me,...


Can you please specify the exact model of the phone? Because the steps in accessing it remotely varies from model to model. Anyway, you can try to follow the steps posted here and then test:

Remote operation allows you to control the functions of the Answering System when you
are away from the Base,and call from an outside telephone line. The Answering
System cannot be accessed from another telephone on the same line. You can access
many of the Answering System functons from a remote location, such as listening to
messages, changing recorded announcements, and recording memos.
Remote operation can only be accessed from a touch tone telephone. If the remote phone
is set to pulse dialing, switch it tone. If tone dialing is not available, you will not be able
to access the Answering System.
Note: All function codes should be entered within 2 seconds in order to activate Remote
Operation.
To Activate Remote Operation From a Different Telephone Line
1. If the Answering System is OFF, you can dial your telephone number and wait for
the Answering System to answer your call after 10 rings. An announcement, "Please
enter your security code" is given, and you enter your security code to use remote
operation.
2. If the Answering System is ON, it will answer your call and begin playing the currently
selected announcement (as with any incoming call).
3. Enter # followed by your 2 digit security code during the announcement. The
default security code is 19.
4. Once the security code is received, a double confirmation beep will be given, and
you are in Remote Operation mode. You can then control the Answering Machine
functions using the telephone keypad.
5. The user can also enter the Remote Operation mode during message recording. The
procedure is the same as step 3. The recording will be stopped after entering the
valid security code "s#xx " and the incomplete message will be deleted. If " 0s"
is entered, the Answering System will release the line, but the recorded message
will still be retained.
6. If the user enters a wrong security code, the system will release the line.
Playing Messages Remotely
1. Press " #1 ", " #2 " or " #3 " on the touch tone keypad to play the messages in the
corresponding mailbox.
2. The system will announce "Mailbox X. You have XX new messages and XX old
messages" and the system will playback the new message only. If there are no new
messages, the system will announce "Mailbox X. You have XX old messages. On
the other hand, in the absence of old messages, the system will announce only the
number of new messages.
Repeat Messages During Playback
1. Press "#4" once during message playback to repeat the current message.
2. Press "#4" twice within 2 seconds to skip to the previous message.
Skip Messages During Playback
1. Press "#6" once to skip forward to the next message.
Stop Message Playback
1. Pressing "#5" during message playback will stop playback.
Deleting Messages
1. Press "#9" once during message playback to delete the current message.
Note: Playback will pause if "#" or " " is entered. Answering System will wait for the
command in the following 2 seconds. If no further tone is entered, playback will be resumed.
Memo Recording
1. Press " 8".
2. After selecting the mailbox by entering command "1", "2", "3", You will hear, "Now
recording", followed by a beep.
3. Enter "#5" to stop recording when you have finished.
Change OGM Remotely
1. Enter " 7" to record a new OGM. You will hear, "Now recording", followed by a
beep to signal start of recording.
2. Press "#5" to stop recording. Your new OGM will playback automatically.
Check OGM1 Remotely
Enter "#7" to review OGM. You will hear playback of OGM followed by a beep.
Turning Answering System ON or OFF
Pressing "#0" toggles the Answering System ON/OFF. "Answer machine on", or "Answer
machine off" will be announced, followed by a beep.
Voice Menu for Remote Operation
The system provides two pre-recorded voice menus to help you during remote operation.
Press " 5", and you will hear the simple voice menu.
The simple voice menu is as follows:
• Press "#1" to play mailbox 1.
• Press "#2" to play mailbox 2.
• Press "#3" to play mailbox 3.
• Press "#5" to stop.
• Press "#4" to repeat the message.
• Press "#6" to skip the message.
• Press "#9" to erase the message.
• Press " 5" for other functions.
(To advance voice menu)
The advanced voice menu is as follows:
• Press "#7" to review outgoing message.
• Press " 7" to record outgoing message.
• Press " 8" to record memo.
• Press "#4" twice to repeat previous message.
• Press "#0" to turn the system on or off.
• Press " 5" to return to the simple voice menu.
Pressing any function code will stop the voice menu, and perform the corresponding
functions.
Exiting Remote Operation
1. Enter " 0" on the touch tone keypad to exit remote operation mode. The Answering
System confirms your action with a long beep and then disconnects.
2. The Answering System also automatically disconnects if no key is pressed within 20
seconds during remote operation.

Oct 17, 2009 | Vtech Two Line Digital Answering Machine...

1 Answer

Lost my manual and cannot remember how to get messages remotely


Since I have not idea what exact model you have this may or may not work... I hope it helps, as it is for a Uniden answering service phone.

Remotely Operating Your Answering Machine

Note: The answering machine will only playback messages for four minutes and then it returns to the command waiting mode.

To continue playing your messages, press [#] then [2] again within 15 seconds.
To operate from a remote location, use any touch-tone telephone and follow these steps:
1.) Call your telephone number and wait for the answering machine to answer
2.) During the greeting message, press [#] and enter your PIN code within 2 seconds;

How to enter a PIN
To play your messages from a remote location, you will need to enter a two-digit Personal Identification Number (PIN) or PIN Code.
Press the MENU soft key. Select the ANSW. SETUP menu, and then the SECURITY CODE submenu.
Enter a two-digit security code (00-99) using the number keypad [0-9].
Press the OK soft. You will hear a confirmation tone.

The answering machine announces the current time and the number of messages stored in memory.
You hear "To play incoming messages, press pound-two. For help, press pound-zero." You will hear a beep.
Enter a remote command within 15 seconds, each command there after must be entered within 2 seconds. You may select a command from the following:

# then 1 Repeat a Message
# then 2 Playback Messages
# then 3 Skipping a Message
# then 4 Deleting a Message
# then 5 Stop Operation
* # then 6 Answering Machine On
# then 7 Memo Record/Stop**
# then 8 Greeting Record/Stop**
# then 9 Answer Machine Off
# then 0 Help Guidance

Apr 27, 2009 | Uniden 5.8GHz Expandable Cordless Phone...

1 Answer

Deleting message code from other phone


The manuals for the AT&T 1738 can be viewed and downloaded here:

http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=21714

Here is what the manual says about deleting messages remotely:

DELETE MESSAGE Press and release 3 while the message is playing.
DELETE ALL MESSAGES After you have listened to all messages and heard the
two beeps, press 33.

Nov 19, 2008 | AT&T 1738 Digital Answering Machine

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