Question about Lenovo 3000 G530 Notebook

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When I turn on my computer everything is fine and then I get to a place that says "start windows normally" etc... And then when I click it it takes to me a blue screen with memory dump and then it restates my computer so I can't use it in any way and I used the lenovo care button and did a full restore but it still goes to the blue screen PLEASE HELP!!!!!!!!

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A blue screen or Blue Screen Of Death, BSOD, is generally caused by a corrupt driver or a bad software installation.
First, you need to determine the STOP code that is on that screen.

  • Start in safe mode, press F8 repeatably as the computer starts up,
  • check Disable automatic restart on system failure (This prevents Windows from automatically restarting if an error causes Windows to fail.)

OK, now the BSOD will stay there so you can determine what caused your problem. Report back the stop code and any information about a driver that caused the problem so we can be of further help.

Posted on Sep 10, 2010

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