Question about Acer Aspire M5641 PC Desktop

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Acer M5641 :: System won't boot...tried to run restore CD DBAN...both programs freeze before the processes start...can't boot into any safe mode w/o it locking up...sometimes I get a black screen, sometimes the BSOD...What to do?

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  • Paul Schmitz Sep 10, 2010

    Tried all of those...no go...OS reload either locks up or blue screens...the video is integrated on the MB...

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Try to reset computer first by unplugging it from the power supply for 5 minutes. Then while the unit is unplugged try to remove the CMOS battery and put it back in.. this eliminate if the BIOS is the one causes this to happen, then turn the computer on. If still the same turn computer off, then remove the video card and put it back in and try to turn computer on if it's still the same. Try to re-install OS.

Posted on Sep 10, 2010

  • 2 more comments 
  • Paul Schmitz Sep 10, 2010

    Tried all of those...no go...OS reload either locks or blue screens...the video is on the MB...

  • Konzen
    Konzen Sep 11, 2010

    this could be a corrupt hard drive..try to use a differernt hard drive and re-install the OS there..

  • Paul Schmitz Sep 11, 2010

    Tried that...didn't work...tried swapping memory in and out, that wasn't it either...it seems to hang in the middle everything I try to run...

  • vincentludr Oct 04, 2010

    same problem with same comp. Memory will not stay seated in the mother board. Every time it freezes I re-seat the memory and then it works for a while.

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Acer troubleshooting guide


Hi,
In this case it would be best to perform a system restore.
There are two ways to perform system restore:
Open start menu click run and then type cmd to open command prompt.
Type CD.. to make c:\ only.
Type CD windows then CD System32 and then restore.
After once you find yourself in c:\ windows\system32\restore>
Then type restrui.exe press enter.
Once the system restore window open then click next to select any available restore point.
This process shall take couple of minutes to perform restore and please make sure that once this process started it wont be reversible and neither you will lose any personal data.
Other way to perform system restore is to open safe mode by clicking F8 on start-up and check safe mode option then further a dialogue box will open to ask for system restore and then follow the above steps. Thanks

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Boot to safe mode and do a system restore from there.

Restart the computer and tap F8. Use the arrow key to highlight safe mode and hit enter.

Once inside safe mode, click on Start > PRograms > Accessories > System Tools > System Restore

Select a date when you had no problem in the computer yet. Launch the restore. Wait for it until it completes the whole process.

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Sounds like you need to run the check disk utiltity but since you don't have a CD Drive, you're up the creek without a paddle. try booting up into Safe Mode and if you get there successfully reboot and see if the normal mode works, if not you can uninstall Microsoft Security Essential in Safe mode. Or you can use System Restore to restore back to a point (date and time) when the system was working ok. Click Start/Programs/Accessories/System Tools/System Restore and select a restore point before you loaded Security Essentials. In Windows 7 just click Start then type System Restore in the search box above the start then look at the returned results and click System Restore.

System Restore does not lose any of your data, documents, music, pictures, videos or programs (unless the programs was installed after the date and time you selected).

To get into safe mode follow the steps below:

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal.


To run the check disk utility you will need a repair disc or a operating system disc. Put the disc in the cd drive and boot from it. You want to get to the Dos Command Prompt (Black screen with white letters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the percentages going from high to low, this is normal. Let it run to completion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows. Try doing a Repair Install that way you don't loose your data, documents, music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair when the options appear.

In Vista and Windows 7 you want to get to the recovery console and look down at the bottom of the window for the Dos Command.

You can try to get to a dos command prompt or you can see if the system will allow you to boot in Safe Mode to get to the dos command prompt.

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Boot into safe mode, go to the start menu, all programs, Accessories, system tools, click system restore. Try restoring your computer to a date earllyer thin the installed sp3. Best wishes. Good luck.

Have a nice day!

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your profile is damaged you could try logging in using another profile or restart your computerDuring the boot process you will see on the screen to press delete to enter setup
Press and hold delete during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart another option

restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer you could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option
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See if this works otherwise you will have to reload the Operating System in your system.
Switch
ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On until you get the Safe Mode Option.

Let windows boot in Safe Mode and log in to windows.

1. Open the Start Menu.

A) Click on All Programs, Accessories, System Tools, and System Restore.


2. Open the Control Panel (All Items View).

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A) Click on the Next button


Now you will find a window with Dates, Description and Type,

Note: It is better if you could remember from which date you are facing the issue, try to select a date prior to that date.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


Now, Click on Next and System Restore will start. Click on the Finish button and windows will take a reboot.



If you feel that my answers have helped you getting solution to your problems then please give a vote.
Thanks


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You can try doing a system restore! This will recover windows from an earlier time

Try to logged on in safe mode! Press F8 when your machine starts! Then choose safe mode!

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Choose a date when your pc was running fine.. let the process to be done

Restart your machine normally!

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