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Heya i have a cannon powershot a480 and i got it near christmas time and when i turn it on it says "Lens error, restart camera" and i keep trying but it doesnt work, I took it to the beach the othe day and i think it may have a tiny bit of sand inside it but it work for a few minuits after it got sand in then stopped working Please could you help me? Thankyou <3

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Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Sep 10, 2010

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1 Answer

Message in screen reads "lens


I have fixed similar problems with various versions of this camera.
Many people in FixYa.com recommend various treatments for this problem. These include gently tapping the camera on a hard surface or tapping it harder on the palm of your hand in order to dislodge any sand or dirt that may be clogging the lens gears.
I first to take the camera back to the shop if it is still under warranty. Second, look at similar morels on FixYa.com to see the other solutions. Search for 'cannon lens error restart' and things of that nature.
Third, if none of these other options work out, then please go to my blog and check out the instruction on how to take apart your camera and fix it for yourself. Here's the link: http://johnsmouth.wordpress.com/2010/12/01/lens-error/
The method is for an older model, but your camera should be similar inside. I've used this method with newer Canon PowerShot Digital Elphs and it also fixed those lens errors. 
Good Luck!

Dec 06, 2010 | Canon PowerShot A480 Digital Camera

1 Answer

I have a canon Powershot A480. It keeps coming up with the faultLens Error Restart camera. How do I do this


Service & Support Issue: Camera displays "Lens error, restart camera" on the LCD monitor.
Solution: Possible solutions for a Lens Error message PowerShot A480.

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. Please click here to set up service for your camera online.

Jul 25, 2010 | Canon PowerShot A480 Digital Camera

1 Answer

LENS ERROR ON KEEPS COMMING UP.HOW DO YOU RESTART IT?! WHY TELL YOU TO RESTART IT WHEN YOU DONT KNOW HOW TOO?IVE LOOKED EVERYWHERE


Lens errors are fairly common. As you've found, the recommendation to restart (turning the camera off and then back on again) usually does not work. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Apr 14, 2010 | Canon PowerShot A480 Digital Camera

1 Answer

Lens error: restart camera


If you get that message the lens is stuck.
You should take the camera to a repair center.
They should repair it under warranty.
I have seen this problem a few times already. 

Aug 19, 2009 | Canon PowerShot A480 Digital Camera

3 Answers

Lens error= restart camera - this is the message I am receiveing from my cannon SX110 IS


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 24, 2009 | Canon PowerShot SX110 IS Digital Camera

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