Question about TallyGenicom 6312 Matrix Printer

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How to you know if your new Tallygenicom printer 6312 is compatible to your system?

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The answer to this depends very much on what sort of system you are using......

If it is a Windows System you can simply install the Windows Printer Driver and use the printer as a normal Windows Printer.

On Unix / Linux you can set the printer up (usualy using CUPS) in this case you can use one of the standard device types and select a corresponding emulation on the printer-
Set the printer to Epson FX emulation and use a Epson 9 Pin printer driver
Set the printer to IBM Proprinter emulation and use an IBM Proprinter priver (9pin)

On the AS400, iSeries, Seriesi you can also use the Epson FX emulation or IBM Emulation and select the corresponding device type on the host system

Other systems may support similar functionality.

You can also send plane text files to the printer, or alternatively program you own escape commands to control print features.

So like I say it depends on the system you are using, perhaps a good place to start is by contacting Support for the Computer Application or System you are using to see if they support Dot Matrix and or Line Printers.
It is not possable to give a generic "Covers all Systems" answer, unfortunatly

Posted on Mar 30, 2011


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I would recomend you ensure the printer has the latest firmware as the way the pritner deals with platen problems has changed. I belive the latest firmware version is version 4.0.

The platen can be calibrated with the Technical Access Menu.
The Technical Access Menu is enabled by holding down the LINE FEED and ENTER buttons for 5 to 6 seconds until the printer flashes up Tech Access On.

The menu path to the Platen Calibration is;

TEST>DIAG>CAL ENGINE>PLATEN, then follow the instruction on the display to remove the paper and ribbon etc

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1 Answer

Out of paper

If you click this link, you will find the exact solution to this problem (at

If you need further assistance, please post back, otherwise thanks for rating FixYa!

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