Question about Microsoft Windows XP Home Edition
there are various reasons for this to occur, some post Office 2007
Service Pack 2 updates seems to cause this error for certain
Windows Vista and Windows 7
Posted on Sep 14, 2010
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Posted on Jan 02, 2017
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Apr 24, 2011 | Computers & Internet
1. Upgrading to Outlook 2010 with a profile that contains at least one DAV and/or OLC 12 account
If your Outlook profile already included a Hotmail account, Outlook 2010 shows a dialog to indicate that in order to continue synchronizing between Outlook and the service you need to download and install Outlook Connector 14.
Clicking on "Upgrade Now" automatically starts the download of the OLC 14 package. Should you choose "Remind me later" you will still be able to browse the previously downloaded data for the Hotmail account, but you won't be able to synch until OLC 14 is installed. Once Outlook 2010 is open the following message will be displayed in the main Outlook explorer if OLC 14 is needed: Should you chose not to download the OLC and dismiss the message, Outlook offers another redirector in the BackStage - just select the Hotmail account in the account picker and the following prompt will appear: Clicking on the Upgrade Now button will automatically start the download of the OLC 14.
2. Adding a @hotmail.com, @live.com or @msn.com accounts through the Add New Account dialog
Should you choose to add a new account that uses the @hotmail.com, @live.com or the @msn.com domain and OLC 14 is not installed, Outlook 2010 will prompt you to download and install it:
Note: Should you choose not to install the OLC 14, Outlook 2010 will attempt to establish a connection to the server using the POP protocol. However this method only allows downloading your mailbox, while Outlook Connector also lets you view and update their Hotmail and Windows Live Inbox, Calendar and Contacts in Outlook.
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