Question about HP Wireless Optical Mouse

1 Answer

Cannot get mouse to work - HP Wireless Optical Mouse

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 109 Answers

1.
If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2.
Restart the computer. This can resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
3.
Move the mouse or keyboard closer to the receiver
The receiver is the hardware that receives the wireless signals from the keyboard and mouse and communicates the data to the computer. Most receivers connect to a USB port, either directly or by a cable, but a few types of receivers connect to the PS/2 ports.
. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface, close to the mouse and keyboard.

4. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. If the mouse or keyboard is not working, then replace the batteries, even if the mouse/keyboard software indicate the batteries still have a charge.
Remove the battery cover to access the batteries. For keyboards, the battery access cover is found on the underside of the keyboard. When replacing the batteries look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Make sure the positive end of the battery is oriented to the positive side of the compartment.

5.
If you have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert it into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.
6.
Resync the wireless keyboard and mouse connections.

Resync the keyboard and mouse connections for receivers with a connect button .
Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers.
NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.

Posted on Sep 10, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi, I have USB keyboard and I installed PS/2 optic mouse to my PC. Mouse doesn't work .i have windows 7 ultimad 32 bit and MB DH55TC intel i am changin my optic mouse by roll mouse and again dont...


click start control panel view devices and printers you should see your mouse right click mouse you could open it and then select configuremy mouse or select settings then hardware make sure you have the correct mouse selected also right click on the mouse select properties to make sure you have the correct mouse right click on mouse you can troubleshoot this will activate the troubleshooting for you
hope this will help

Jul 23, 2011 | Computers & Internet

1 Answer

I have an Asus 1201N netbook and my mouse stopped working. Windows starts correctly and I can navigate through the Windows 7 Start panel with my keyboard but the mouse does not respond. What am I to...


Don't think it could be a mouse driver problem since you already said that it stopped working which meant that the mouse was in fact working before under Windows 7 on your netbook. Based on this, here are some suggestions to resolve your unresponsive mouse problem. Basically, you are trying to determine if the problem is due to the mouse or due to the netbook....
1. If you have a wireless mouse, did you try replacing its battery with a new battery?
If the wireless mouse now works with the new battery, your problem is resolved.
2. If you have another laptop, did you try moving the unresponsive mouse to try it there?
If the mouse also does not work on the other laptop, then suspect the mouse is faulty.
3. If you have another mouse, preferably a wired one, did you try it on your Asus 1201N?
If the replacement mouse works on the Asus 1201N, then suspect original mouse is faulty.
4. Finally, just an observartion, the Windows 7 mouse driver expects a Microsoft mouse and if you click on Control Panel > Mouse, the Mouse Properties window will say No Microsoft USB Mouse Detected but this should not prevent the use of any generic mouse.

Mar 28, 2011 | ASUS Eee PC 1000HE Netbook

1 Answer

Hi! My mouse doesn't work. The pc find the mouse but it doesn't work. It's a hp f2100a mouse.


Try using the mouse on another computer. Does the mouse work on this different computer? If not, then the mouse is probably broken. You can get a replacement mouse for very cheaply if you're not concerned about brand name, features, etc.
Here is a mouse on newegg.com: http://www.newegg.com/Product/Product.aspx?Item=N82E16826193049

Mar 01, 2011 | HP (F2100A) Mouse

1 Answer

My DEll mouse stops working when it feel like it. have to shut computer off and turn back on for mouse to light and work for awhile again. What"s wrong?wrong


Try your mouse in different USB ports, if it works well in the other ports then you know your original port is bad. If the mouse still acts up, then go ahead and try another usb mouse in the computer. If the 2nd mouse is working then you know the original mouse is bad. If the 2nd mouse is not working then you know that the usb ports on your motherboard are bad.

May 17, 2010 | Dell U0636 Mouse

2 Answers

98811 mouse wont work


The GE 98811 ergonomic Wireless mini mouse is a HID compliant mouse you will need to change the setting to use this mouse. This is what I would suggest:
Go to device manager
Go to the unknown device
Manually pick a driver
Mice and other pointing devices
***Change to a HID compliant mouse***
Then press the connect buttons on both pieces of hardware and the mouse should work
Hope this helps, it took me over two hours to get the mouse working. Very frustrating!!

Sep 03, 2009 | GE Wireless Optical Mouse

1 Answer

Logitech CE0560 keyboard and mouse; first keyboard


First put new batterys in the mouse and key board. if you don't have a tester use a flashlight. pen light. push the remote pickup. light will blinknext push key board button and the mouse next. then try it and see if it works.
sometimes do the mouse first, Then the key board

Aug 10, 2009 | Computers & Internet

2 Answers

Cordless access duo, mouse won't work


please go on control and look mouse setting and correct it. and also look battery of mouse, if not work there is hardwere fault. (nepal)

Jul 11, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

My mouse not working (Idont know why)


Install the drivers for the mouse & recheck. Hope this helps.

Dec 24, 2008 | A4tech Wireless Optical Mouse rfsop-48

1 Answer

Mouse not working


Mouse not being detected in Windows 9x, ME, 2000, XP, or Vista. If the other mouse works in this computer attempt to use the mouse not working in another computer.

How to navigate Windows using a keyboard. Not only does this help users who do not have access to a mouse, it can also save you a great deal of time when working with text documents.

Autoexec.bat and config.sys help and instructions If the mouse drivers are not loaded properly you will not have the .... line is the name of the CD-ROM driver on the particular system we are working on.

Good Luck/Please dont for get to Vote.Thank You

Dec 19, 2007 | Computers & Internet

2 Answers

Re: wireless mouse and keyboard; mouse not detected


I bought the same combo from a parts house. The guy told me the mouse didn't work but didn't know why. I had the same problem. When I inspected the mouse closely, I found that the connect button on the bottom of the mouse had stuck underneath the housing...basically in the "connect position". When I freed it, the mouse worked and still works just fine. Hope this helps

May 11, 2007 | Impression Products Impression M1 Wireless...

Not finding what you are looking for?
HP Wireless Optical Mouse Logo

934 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...